Jobs at ECI

The Technical Project Manager will oversee projects, ensuring proper planning and execution. This includes understanding client priorities, problem-solving, and managing communication among stakeholders.

The Senior Implementation Engineer implements client technologies globally, manages on-premises infrastructure, and cloud solutions, and drives project objectives to closure with minimal supervision while ensuring effective communication and documentation.

Provide day-to-day client support, own and resolve client action items, build relationships with executive stakeholders, assist with business reviews and reporting, track relationship health and risks, and begin applying product knowledge to identify basic upsell opportunities.

Lead regional strategy, P&L, and operational performance for the West region. Drive growth, customer satisfaction, compliance, and leadership development across regional teams while collaborating with matrixed stakeholders and traveling to support client relationships.

The Senior Systems Engineer will oversee technical delivery, support cloud implementations, manage security systems, and lead project implementations. Collaborate across teams to solve complex technical challenges and document processes.

The Systems Services Engineer manages AD tools, handles O365 and Azure administration, provides user support, and monitors infrastructure operations.

The Client Technology Manager oversees IT managed services for client accounts, manages relationships, mitigates risks, and leads projects involving modern technology infrastructure.

The Business Analyst role requires facilitating Agile sprints, managing requirements for Salesforce CRM, ensuring quality outcomes, and coordinating cross-platform integrations while communicating with stakeholders.

Providing end-user desktop support for multiple users, resolving Level 1 and 2 service tickets, managing Active Directory, and performing system maintenance tasks.

The Desktop Support Engineer provides level 1 and 2 support for end-user desktop issues, manages Active Directory, resolves connectivity problems, and performs system maintenance tasks.

The Cloud Network Architect designs and implements cloud networking solutions, ensuring performance, security, and compliance while engaging directly with clients. The role involves overseeing infrastructure, enhancing network efficiency, and using Infrastructure-as-Code methodologies.

As a Desktop Support Engineer, you will provide Level 1 and 2 support for end-user issues, manage service tickets, and maintain IT infrastructure.

As a Senior Network Engineer, you will design and maintain LAN, WAN, and wireless networks, provide global support, troubleshoot issues, and lead technical teams in a hybrid work environment.

Oversee the NOC team, ensuring monitoring and troubleshooting of network systems, provide leadership, manage incidents, and improve operations performance.

The Client Technology Manager oversees IT managed services for clients, ensuring satisfaction through relationship management, project delivery, and technical support, while leading a team of engineers.

The Business Analyst bridges business needs and technology solutions by gathering requirements, facilitating workshops, and ensuring project alignment with strategic goals. Responsibilities include gap analysis, user acceptance testing, process optimization, and stakeholder communication.

The Senior Product Manager will lead client interactions, drive digital project sales, oversee offshore delivery, and maximize client satisfaction and project success.

The Technical Project Manager leads project implementations for clients, oversees project budgets, manages schedules, and ensures alignment with client technology needs while promoting ECI services.

Design, implement, and support on-prem and cloud network infrastructures globally. Configure networking hardware and virtual networking, firewalls, VPNs and SD-WAN. Collaborate with architects and clients, document projects, meet deadlines, and mentor junior network engineers while working onsite during the specified shift.

Provide end-user desktop support and server administration for multiple clients, resolving level 1 and 2 issues related to Windows, Office 365, and other technologies while ensuring high client satisfaction.