Teams at ECI

Design, implement, and maintain enterprise LAN/WAN/wireless and cloud network infrastructures. Troubleshoot multi-vendor routing, switching, SD-WAN and firewall issues, lead incident escalation and resolution, provide technical leadership and mentoring, evaluate emerging technologies, engage with clients to design tailored solutions, and maintain network documentation.

Provide tier-3 systems engineering and technical leadership for cloud and on-prem environments (Microsoft 365/Azure, Exchange, AD), lead migrations and implementations, perform root cause analysis and remediation, maintain security and patching, document architectures and runbooks, and audit client environments with security best-practices.

Lead technical delivery for client environments including Microsoft 365/Azure, Exchange, Active Directory, virtualization, and security. Serve as tier-3 escalation and technical lead for migrations, implementations, and incident response. Perform system maintenance, audits, documentation, and apply best-practice security configurations while delivering long-term fixes and contributing to knowledgebase and runbooks.