Jobs at eCapital Corp.

Manage client accounts and support financial needs by approving and processing funding, managing held or denied invoices, evaluating financial risk, facilitating compliance, coordinating internally, and providing responsive customer service. The role also includes quarterly client wellness calls, requesting positive reviews, and maintaining accurate account records while working in a Nashville office.

Manage client accounts and support financial needs by approving and processing funding, managing held or denied invoices, evaluating financial risk, facilitating compliance, and providing daily client communication. The role also includes coordinating with internal teams, conducting quarterly client wellness calls, obtaining client reviews, and delivering accurate, professional customer service in an in-office environment.

Manage client accounts and financial needs by approving and processing funding, handling held or denied invoices, mitigating financial risk, facilitating compliance, and providing responsive customer service. The role includes frequent client correspondence, internal coordination, quarterly wellness calls, review requests, and accurate accounting-related work.

Leads and scales eCapital’s Business Development team, developing growth strategies, strategic partnerships, referral networks, and revenue opportunities. The role manages team performance, builds relationships with brokers and financial partners, collaborates with Sales, Marketing, Operations, Credit, and Risk, and monitors pipeline and revenue metrics. Success requires extensive business development leadership experience and knowledge of financial services, specialty finance, factoring, asset-based lending, or related industries.

Oversee a portfolio of commercial finance clients by making daily funding decisions, monitoring collateral, borrowing base compliance, credit risk, and financial performance. Engage clients, identify emerging risks, support workouts and restructures, maintain accurate risk ratings, and ensure compliance with approved terms and policies. Prepare portfolio reporting for leadership, guide collateral and operations teams, support account transitions, and identify process improvements.

Oversees client account portfolios, making daily funding decisions, monitoring collateral and borrowing-base compliance, assessing credit and operational risks, and ensuring adherence to approved terms. The role engages clients, supports workouts and restructures, prepares portfolio risk reporting, guides collateral and operations teams, and identifies performance trends, process improvements, and emerging risks across asset-based lending and commercial finance portfolios.

Build and manage relationships with prospective business clients, qualify leads, present factoring solutions, meet monthly sales goals, and manage inbound and outbound calls. Maintain accurate client records and documentation in Salesforce and the inContact dialer, identify additional service opportunities, provide competitor insights, and support team training.

Own the technical strategy and execution of strategic partner integrations. Design, build, support, and govern secure integrations with transportation management systems, load boards, financial data providers, and other partners. Lead technical onboarding, translate business requirements into solutions, troubleshoot performance issues, document architectures and data flows, and collaborate with Product, Engineering, Sales, and Partnerships. Mentor team members and provide technical expertise during partner and client engagements.

Provide bilingual English/Spanish client support by answering inquiries, troubleshooting concerns, educating clients about services, assisting with onboarding, coordinating with internal departments, and maintaining accurate CRM records. The role focuses on building client relationships, resolving issues efficiently, and ensuring satisfaction in a fast-paced financial services environment.

Own product roadmaps and execution for fintech products; gather customer insight, define requirements, collaborate with engineering and operations, drive launches, measure performance, and iterate to deliver business value.