Ebsco Information Service

HQ
Ipswich
Total Offices: 23
2,407 Total Employees
Year Founded: 1984

Ebsco Information Service Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Offers employee discounts

Provides a company car

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Database
Leads end-to-end qualitative and quantitative UX research for academic and library research platforms. Conducts usability tests, interviews, surveys, and field studies; synthesizes findings into actionable recommendations, reports, personas, journey maps, and frameworks. Partners with designers, product managers, and stakeholders to influence product strategy while advocating for accessibility, inclusivity, and user-centered design.
Database
Manage sales across DC, DE, KY, PA, NJ, VA, and WV for K-12 schools and public libraries. Responsibilities include retaining revenue, developing new business, meeting sales quotas, conducting customer visits, presenting product demonstrations, preparing pricing, coordinating trials, maintaining CRM pipelines, and traveling 50–70%. The role requires outside sales expertise, strong organization, product knowledge, and consultative SaaS selling skills.
Database
The Royalty Accountant II manages the full royalty cycle for assigned publishers, including royalty calculations, reporting, payments, reconciliations, and resolving data errors. Responsibilities include general ledger reconciliations, journal entries, publisher payment account setup, ad hoc reporting, stakeholder analysis, and supporting technology initiatives that improve royalty processing. The role requires collaboration with internal teams and maintaining professional publisher relationships.