Ebsco Information Service

HQ
Ipswich
Total Offices: 23
2,407 Total Employees
Year Founded: 1984
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Ebsco Information Service Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Offers employee discounts

Provides a company car

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

See all jobs at Ebsco Information Service
Database
Manages customer relationships and support for FOLIO library-system customers. Monitors casework and SLA compliance, diagnoses issues, coordinates resolutions, conducts service meetings, communicates releases and enhancements, advocates for customer needs, trains internal teams, maintains documentation, and improves service delivery. Requires strong library systems administration, ILS configuration, troubleshooting, workflow, and integration expertise.
Database
Designs and maintains secure, scalable AWS data lakehouse infrastructure and automation pipelines. Builds CI/CD workflows, infrastructure as code, monitoring, alerting, and remediation systems while operationalizing data workloads. Ensures versioning, governance, compliance, reliability, and reproducibility across platform lifecycles. Collaborates with data and engineering teams, contributes to software engineering standards, reviews code, documents practices, and mentors junior engineers in a distributed agile environment.
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Ebsco Information Service

VP, Operations & Finance - US & Canada

5 Days AgoSaved
In-Office
Birmingham, AL, USA
Database
Leads U.S. and Canadian Subscription Services with full regional P&L accountability. Oversees financial performance, pricing, margins, working capital, reporting, governance, compliance, controls, audit readiness, and scalable operations. Partners with sales and senior stakeholders to drive profitable growth, operational excellence, and customer and publisher satisfaction. Leads distributed teams, develops talent, and maintains a high-performance culture. The role is hybrid with strong on-site presence in Birmingham, Alabama, and requires approximately 25%–50% travel.
see all jobs at Ebsco Information Service