Jobs at EatClub

Lead EatClub’s Queensland field sales team, managing 6–10+ Business Development Managers against activity and revenue targets. Coach representatives in venue meetings, pitches, objections, and pipeline progression; maintain CRM accuracy and conversion metrics; collaborate with Revenue, Marketing, and RevOps; support new city launches; and build relationships with hospitality venue owners across Queensland. The role combines hands-on sales leadership, recruiting and onboarding, market strategy, and direct accountability for team performance.

Build and maintain scalable Java backend services and serverless APIs on AWS. Develop REST and GraphQL APIs, deliver features from concept through production, tune database and service performance, debug issues, write automated tests, review code, and collaborate with product and frontend teams.

Lead EatClub’s global retention strategy across Australia, the UK, and New Zealand. Own initiatives spanning repeat usage, transaction frequency, reactivation, loyalty, incentives, experimentation, and lifetime value. Partner with Product, Data, Finance, Acquisition, and Commercial to address customer-growth opportunities, while managing and developing two Lifecycle Marketing Managers. Build scalable engagement systems and deliver measurable incremental commercial impact.

Staff Engineer responsible for shaping and implementing EatClub’s payments platform across Australia, the UK, and New Zealand. The role leads complex payment architecture, ledger, settlement, reconciliation, reliability, compliance, incident response, and partner integrations while remaining hands-on in production code. It requires deep card payments expertise, strong backend engineering, technical leadership, mentoring, and communication with executives, banks, acquirers, schemes, and auditors. This is an individual-contributor technical leadership role, not a people-management position.

Owns and improves EatClub’s end-to-end payment, billing, settlement, invoicing, collections, and reconciliation systems across Australia, the UK, and New Zealand. Responsibilities include integrating payment partners, improving payment reliability and observability, automating manual Finance processes, ensuring ledger accuracy, debugging production issues, testing financial logic, reviewing code, and mentoring engineers. The role partners closely with Finance and Support and requires strong backend engineering experience in production payments or billing systems.

Manage a portfolio of restaurant partners across Perth, building relationships, monitoring performance dashboards, reducing churn, onboarding and activating venues, and identifying upsell and growth opportunities. The role combines field visits with data analysis, commercial planning, partner consultations, and collaboration on campaigns, reporting, and account-management processes. Success is measured by partner retention, performance, revenue growth, and territory expansion.

Own a portfolio of restaurant partners across Liverpool and Manchester, building relationships, driving upsells, improving retention, reducing churn, and increasing revenue. The role combines field visits with dashboard-based performance analysis, partner onboarding, campaign execution, and process improvement. The Account Manager will make autonomous commercial decisions, support new market launches, generate leads, and help scale EatClub’s account management function.

Leads and coaches a high-activity field sales team across Auckland and surrounding New Zealand markets. Responsibilities include managing pipelines in HubSpot, conducting stand-ups and one-on-ones, coaching representatives during customer meetings, maintaining CRM discipline, achieving revenue targets, supporting market launches, refining sales playbooks, and building relationships with restaurant and venue owners.

Build and operate a Databricks-based data platform, including ingestion pipelines, CDC feeds, orchestration, CI/CD, governance, security, cost optimization, data quality, and observability. Partner with analytics and data science teams while creating self-service tooling. The role requires strong SQL and Python, cloud data-platform experience, API integration, production troubleshooting, and software engineering practices. Experience with Databricks, dbt, AWS, Spark tuning, streaming, security, and AI/LLM applications is preferred.

Field-based Business Development Manager responsible for prospecting and signing restaurant partners across London. Deliver product pitches, manage a high-volume pipeline and CRM, negotiate commercial agreements, onboard new venues, support city launches, and share market feedback to refine sales playbooks.

Own a Brisbane portfolio of restaurant partners, building relationships, improving retention, reducing churn, and driving revenue growth. Responsibilities include field visits, onboarding, partner activation, performance monitoring, consultative interventions, upselling, cross-selling, campaign support, and process improvement. The role combines autonomous territory management with dashboard-based analysis and collaboration across internal teams to improve partner success and support market expansion.

Build EatClub’s UK enterprise sales motion from scratch by identifying and engaging multi-site hospitality groups. Own the full B2B sales cycle, including prospecting, stakeholder mapping, pitches, demos, negotiation, closing, onboarding, and pipeline management. Develop senior relationships, navigate complex procurement and integration dependencies, attend industry events, and achieve quarterly venue acquisition targets across UK markets.

Own a portfolio of restaurant partners across Adelaide, building relationships and improving retention, performance, and revenue. Responsibilities include field visits, onboarding, partner activation, dashboard-based performance analysis, churn reduction, upselling, cross-selling, campaign support, and identifying growth opportunities. The role also contributes to account management processes, reporting, market launches, and scalable workflows while balancing autonomous field work with desk-based planning.

Manage a portfolio of restaurant partners across Sydney, building relationships, monitoring performance, reducing churn, leading onboarding, and identifying upsell and growth opportunities. The role combines field visits with data-driven planning, dashboard review, partner optimization, and collaboration on account management processes. Success is measured through partner retention, revenue growth, portfolio performance, and territory expansion.

Manage a portfolio of restaurant partners across Sutherland Shire, building relationships, monitoring performance dashboards, reducing churn, onboarding partners, and identifying upsell and growth opportunities. The role combines frequent field visits with planning and analysis, requiring commercial judgment, autonomy, and collaboration to improve partner retention, revenue, campaigns, and account management processes.

Manage a portfolio of restaurant partners across London, building relationships, driving upsell and cross-sell opportunities, onboarding and activating partners, monitoring performance dashboards, reducing churn, and improving revenue and retention. The role combines frequent field visits with desk-based analysis, commercial planning, partner consultations, lead generation, and collaboration on account management processes and reporting.

Manage a portfolio of restaurant partners across Auckland, building relationships, improving retention, reducing churn, and identifying growth opportunities. The role combines field visits with dashboard-based performance analysis, onboarding, activation, upselling, campaign support, and territory development. The Account Manager will also contribute to process improvements, reporting, playbooks, and new market launches while operating autonomously in a rapidly scaling business.

Owns business development across Tasmania by prospecting restaurant partners, conducting cold outreach and face-to-face meetings, pitching EatClub, negotiating agreements, onboarding venues, and managing a high-volume sales pipeline. The role requires independent territory ownership, consistent outbound activity, KPI accountability, CRM accuracy, and collaboration on new city launches and sales-playbook improvements.

Build and manage an Auckland territory by prospecting restaurants through walk-ins, cold calls, and meetings. Present EatClub’s platform, negotiate and close venue partnerships, onboard new customers, maintain CRM records, and manage a high-volume sales pipeline. The role requires independently achieving activity and revenue targets, tracking performance metrics, sharing hospitality-market insights, and supporting new city launches across New Zealand.

Owns CX readiness and response for incidents, campaigns, launches, and volume surges. Builds capacity models, contractor benches, playbooks, routing workflows, communication systems, and AI-assisted tools. Coordinates CX, Product, Engineering, Payments, frontline teams, and leaders during live events, tracks workload and customer outcomes, and improves processes after each incident.