Jobs at Eastlink

Provides administrative, operational, and coordination support to field operations teams. Responsibilities include safety compliance tracking, training coordination, operational reporting, locate program administration, escalation and customer inquiry support, invoice and purchase order processing, vendor coordination, and expense tracking. The role supports geographically dispersed technical teams while maintaining documentation, compliance, service standards, and effective communication with employees, contractors, customers, and operational leaders.

Leads pricing strategy and revenue management for home services, including acquisition, retention, promotional, and in-market offers. Analyzes competitive trends, customer behavior, regional performance, churn, revenue, and profitability. Builds financial models, tracks KPIs, develops actionable recommendations, and partners with Product, Sales, Marketing, and Finance to optimize growth, margin, customer lifetime value, and market competitiveness.

Coordinate multiple customer telecommunications implementation projects from planning through completion. Manage timelines, budgets, milestones, quality objectives, risks, project records, and status updates. Collaborate with engineering, procurement, suppliers, customers, and internal teams to ensure solutions follow approved designs and are delivered on schedule. The role requires strong organization, communication, customer service, problem-solving, Microsoft Office proficiency, telecommunications knowledge, and a valid driver’s license for local and regional travel.

Leads regional sales and growth across Central and Southern Alberta and key British Columbia markets. Builds partnerships with property managers, developers, and community stakeholders; identifies opportunities; executes growth plans; supports revenue and partner performance; leads market activations and community events; collaborates with sales and marketing teams; and monitors performance metrics. Requires regular regional travel, occasional evenings and weekends, strong communication and analytical skills, Microsoft Office proficiency, and a valid driver’s license.

Prepares financial reports, variance analyses, budgets, forecasts, projections, expense allocations, journal entries, and balance sheet reconciliations. Partners with business leaders to evaluate results, investigate trends, support operational decisions, and improve financial reporting processes. The role requires strong analytical, organizational, communication, and spreadsheet skills, along with an accounting-focused commerce degree and three to five years of relevant experience.

Designs and implements telecommunications outside-plant capital projects, including coaxial and fiber network designs. Manages project schedules, contractor work, construction coordination, materials, tenders, cost estimates, capital approval documentation, quotes, and invoicing. Requires analytical, communication, problem-solving, budgeting, and multitasking abilities in an on-site, deadline-driven environment.

Drive residential and multi-dwelling-unit market expansion across South West and East Ontario. Build partnerships with property managers, developers, and community stakeholders; identify growth opportunities; execute regional plans; lead local marketing activations and events; support sales lead generation and conversion; monitor performance metrics; and represent Eastlink across the region. The role involves regular territory travel, occasional evenings and weekends, and collaboration with sales, marketing, and regional leadership teams.