Jobs at Dust

Generate qualified sales pipeline through targeted outreach, cold calls, discovery conversations, lead qualification, prospect nurturing, and sales handoffs. Collaborate with Marketing and GTM Engineering to optimize outbound campaigns, define target personas, and improve conversion rates. Use Dust agents daily for prospecting, account research, qualification, and workflow management while engaging technical leaders and enterprise decision-makers.

Own the employee experience across onboarding, offboarding, workplace operations, team rituals, events, offsites, feedback programs, and office environments in Paris, London, New York, and San Francisco. The role partners with People Operations, IT, Finance, Legal, Marketing, site leads, and vendors to build scalable processes, improve employee engagement, manage workplace budgets and contracts, and maintain welcoming, safe, functional offices.

Build Dust’s UK partner ecosystem from the ground up by identifying, recruiting, onboarding, and activating agencies, system integrators, consultancies, and technology partners. Own partner-sourced pipeline and revenue, create activation and co-selling playbooks, develop joint solutions and marketing initiatives, and collaborate with Sales, Marketing, Product, Engineering, and global partnerships teams to turn partnerships into repeatable growth.

Own outbound pipeline generation for the UK enterprise market through cold calling, email, LinkedIn, event follow-up, and personalized outreach. The role partners with AEs, builds market and product expertise, tracks conversion metrics, experiments with messaging, and helps create Dust’s BDR playbook. It is an in-person London role with a direct potential path to Account Executive.

Own UK and Ireland revenue by acquiring mid-market customers across fintech, financial services, and B2B SaaS. Manage the full sales cycle, generate pipeline, conduct consultative discovery, sell to technical and business stakeholders, and partner with Solutions Engineers on tailored demos. Help establish Dust’s regional go-to-market playbook, refine outbound strategy, provide market feedback, and position the platform to AI-forward buyers.

Lead the support function by building AI agents, automation workflows, classification and knowledge systems to eliminate ticket categories. Split time between running escalations, investigating complex issues across logs and code, and hiring and developing support engineers. Own the "Support as a Product" backlog and drive product improvements from customer signal to engineering execution.

Lead the support engineering function by building and owning AI agents, automation workflows, classification and knowledge systems to eliminate ticket categories. Run escalations, investigate complex issues across logs and code, hire and coach support engineers, and close feedback loops with product and engineering to continuously reduce manual support work.

Leads Dust’s global Solutions Engineering organization across pre-sales and post-sales. Builds the team, operating model, hiring strategy, career paths, and technical standards while personally supporting strategic enterprise evaluations. Owns technical wins, deployment handoffs, advanced customer adoption, expansion, reusable playbooks, and cross-functional alignment with Sales, Customer Success, AI Deployment, Product, and Engineering. Requires strong expertise in enterprise architecture, integrations, security, governance, AI systems, and customer-facing technical leadership.

Lead Dust’s US customer-success motion as a player-coach, personally managing strategic B2B SaaS accounts while building scalable post-sales processes. Responsibilities include customer segmentation, adoption, renewals, expansion, escalations, success planning, cross-functional coordination, playbook development, team coaching, hiring plans, and partnership with Sales and Product. The role will establish operating rhythms and customer-success practices for a fast-growing AI company.

Own Dust’s product management practice as its first PM. Translate customer, GTM, and company signals into prioritized problems and initiatives; define objectives, KPIs, scope, and context; track outcomes; and coordinate Marketing, Communications, GTM, Product, Engineering, and Design. The role requires building processes from scratch, operating with distributed authority, using AI tools fluently, and improving how teams collaborate around product decisions.

Own full-cycle recruiting for U.S. go-to-market teams across sales, customer success, solutions engineering, partnerships, and marketing. Build proactive talent pipelines, advise leaders on hiring plans, design recruiting systems and interview processes, and strengthen sourcing workflows using AI. The role requires executive-recruiter judgment, strong GTM networks, stakeholder management, community building, and the ability to challenge hiring priorities while maintaining a high-quality candidate experience.

Build and manage Dust’s European solution partner ecosystem, focusing on digital transformation agencies and AI consultants. Responsibilities include sourcing and recruiting partners through outbound outreach, qualifying opportunities, shaping partner propositions, delivering onboarding and product training, accelerating first deals, conducting business reviews, managing partner performance, and supporting live sales cycles. The role directly drives partner-led revenue and requires strong relationship-building, enablement, communication, and entrepreneurial skills.

Own strategic enterprise customer relationships across implementation, adoption, value realization, renewal, and expansion. Build executive partnerships, guide AI adoption and organizational change, measure business outcomes, and identify expansion opportunities. Establish Customer Success playbooks, operating rhythms, account planning, and executive engagement processes for the UK market from Dust’s London headquarters. Represent customer needs internally and collaborate with Sales, Product, Deployment, and Engineering teams.

As a Software Engineer, you will design and implement features, collaborate with users, and lead technical projects while working with modern technologies in a fast-paced environment.

The Support Engineer will enhance user experiences through quality assurance, debugging, knowledge gap closure, and supporting agent responses, ensuring minimal human intervention in AI interactions.

As a Solutions Engineer, you'll demonstrate Dust's AI capabilities, help customers with technical evaluations, and collaborate with sales and engineering teams.

The Account Executive will drive business development, manage sales pipelines, enhance customer relationships, and provide insights to help expand Dust's market presence in the AI sector.

The Account Executive will drive new business acquisition, manage a sales pipeline, and provide an exceptional customer experience, focusing on building strategic relationships and market expansion.

The Senior Product Designer will define user experiences for an AI operating system, lead product discovery, create UI, collaborate with engineers, and influence product direction in a fast-paced environment.

Generate qualified pipeline through targeted outreach, cold calling, and discovery with technical leaders and founders. Nurture and qualify leads, hand off sales-ready opportunities to AEs and SEs, track pipeline, collaborate with Marketing and GTM Engineers to optimize outbound campaigns, and use Dust agents daily to prospect, qualify, research accounts, and manage workflow.