Jobs at Duda, Inc.

Own contract intake, routing, approval tracking, execution, filing, and renewal records. Review commercial documents for completeness and signature readiness, coordinate approvals across departments, prepare contract packets, and maintain trackers, templates, playbooks, and SOPs. Use AI and workflow tools to summarize agreements, compare versions, extract terms, improve quality checks, and automate recurring legal operations processes. Support sales contracting workflows and provide professional follow-up with stakeholders and counterparties.

Lead end-to-end product design for an AI-powered website-building platform serving web professionals and agencies. Responsibilities include framing problems, validating ideas, designing complex user experiences, collaborating with Product, Engineering, Data, and Content, translating customer and business needs into solutions, improving the design system and processes, and mentoring teammates through feedback and strong product judgment.

Respond to customer inquiries through chat, phone, and email; resolve technical issues and escalations; promote product adoption; help customers maximize platform functionality; contribute to knowledge-base content; and collaborate with Sales, Product, QA, and Account Management. The role supports SaaS customers using HTML, CSS, JavaScript, and APIs to troubleshoot and drive long-term success.

Own the strategy, roadmap, and end-to-end delivery of Duda’s website building and growth automation products. Define AI-native experiences, lead cross-functional engineering, QA, and design teams, establish KPIs, and use data, customer insights, and competitive research to guide decisions. The role requires shipping SaaS products, prototyping quickly, managing ambiguity, and partnering across the company to deliver outcomes for professional web partners.

Manage partner marketing strategies for Duda, enabling partners like media agencies to successfully market Duda's SaaS solutions. Collaborate cross-functionally to create enablement materials, support partner events, and analyze performance metrics to drive growth.

Provide multilingual technical support via chat, phone, and email; troubleshoot HTML/CSS/JS and API issues; handle escalations; promote product adoption; create knowledge base content; and collaborate with Sales, Product, QA, and Account teams to drive customer success.

Own full sales cycle for mid-market accounts (agencies, Vertical SaaS, media, hosting). Source pipeline, run tailored product demos, build business cases, manage multi-stakeholder deals, collaborate with solutions and marketing, maintain CRM and forecasts, represent Duda at events, and contribute field feedback to product and GTM strategy.

Own full sales cycle for mid-market prospects (digital agencies, Vertical SaaS, media, hosting). Prospect outbound, run tailored product demos, build differentiated business cases, navigate multi-stakeholder deals, collaborate with SEs and marketing, maintain CRM hygiene and forecasts, represent the company at events, and provide field feedback to inform GTM and product positioning.