Duda, Inc.
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The Technical Support Specialist will provide phone, chat, and email support to customers, primarily web designers, troubleshooting issues related to HTML, CSS, JavaScript, and APIs while advocating for customer needs and contributing to knowledge resources.
As a Mid-Market Account Executive at Duda, you'll be responsible for acquiring new clients, managing the complete sales cycle, collaborating with cross-functional teams, and delivering tailored solutions to meet customer needs.
As a Senior Technical Support Engineer, you will respond to customer inquiries through chat, phone, and email, handle technical escalations, promote Duda's features, and ensure customers maximize their subscription value. You will also collaborate with other teams to advocate for customer needs and contribute to the knowledge base.
As a Full Stack Developer at Duda, you'll create and maintain integrations with third-party products, document decisions made during integration, write secure and readable code, ensure best practices, and collaborate across teams. You'll also develop modern web applications and implement UIs based on designs from Figma or Sketch, while working with various tech stacks and APIs.
As a Senior People Business Partner at Duda, you will align HR and business strategies, support talent development, coaching, and performance management, and partner with leaders to create an engaging workforce culture. Responsibilities include developing HR strategies, driving organizational effectiveness, and implementing key HR programs.
The Head of Sales at Duda will lead a global team of BDRs and Account Executives, develop sales strategies, utilize data for decision-making, and collaborate across functions to drive pipeline and client acquisition in a B2B SaaS environment.