Teams at Dropbox

Leads Dropbox’s global field and partner marketing organization, owning regional strategy, account-based marketing, demand generation, partner co-marketing, channel support, customer campaigns, and PLG-to-SLG conversion. The role manages pipeline performance, sales and alliance alignment, executive engagement programs, and a globally distributed multidisciplinary marketing team. It requires extensive B2B marketing leadership, ecosystem partnership experience, funnel expertise, data-driven decision-making, and global GTM experience.

Own post-sale strategy and relationships for a B2B SaaS customer portfolio across Japan and Korea. Drive product adoption, value realization, retention, renewals, and growth by advising technical and executive stakeholders, leading business reviews, addressing risks, and identifying expansion opportunities. Partner with Sales and cross-functional teams to resolve technical and commercial blockers, use customer insights and usage data to assess health, and translate business requirements into practical Dropbox solutions.

Partners with leaders, managers, and employees on performance management, employee relations, investigations, accommodations, employee experience, offboarding, and people projects. Uses workforce data to identify attrition and performance trends, provides leadership recommendations, and influences cross-functional stakeholders. Applies product management and design-thinking principles to improve employee experience while handling sensitive matters with sound judgment, discretion, and empathy.