Jobs at DriveTime

Guide customers through the full sales cycle, match buyers with appropriate used vehicles and financing, complete operational tasks (opening/closing, cash handling, inventory, documentation), ensure compliance, support onboarding/training, and progress through multi-phase certification with increasing responsibility.

Provide front-line customer service and sales support at a dealership: greet customers, follow up leads, schedule appointments, support test drives and vehicle presentations, assist with paperwork and financing basics, maintain showroom and inventory, use internal systems, and be cross-trained to support daily dealership operations and team goals.

Greet customers, support Sales & Operations Advisors through the purchase journey, follow up leads and schedule appointments, assist with test drives and vehicle presentations, process paperwork, maintain showroom and inventory presentation, use internal systems, and cross-train across dealership functions to support operations and team goals.

Greet customers, support sales and operations teams through the purchase process, follow up on leads, help process paperwork, maintain showroom and inventory presentation, and be cross-trained across dealership functions to support daily operations.

Greet and assist customers through the vehicle purchase process, support sales advisors with presentations, test drives and follow-up, process paperwork, maintain showroom and inventory presentation, use internal systems, and be cross-trained to support daily dealership operations and team goals.

Greet and support customers through the vehicle purchase process, assist sales team with presentations, test drives and follow-up, process paperwork, maintain showroom and inventory presentation, use internal systems, and be cross-trained across dealership functions to support daily operations and customer experience.

The Operations Manager oversees the Reconditioning Center, managing team performance, workflow, and ensuring quality of vehicles. Responsibilities include team recruitment, performance evaluations, and achieving operational goals in coordination with regional management.

Process repair requests and documentation, coordinate tow requests, communicate with business partners, customers, and internal teams via email and internal systems to resolve claims and ensure accurate, timely outcomes.

Greet customers, support sales team through vehicle presentations, test drives, paperwork, and follow-up. Maintain showroom appearance, assist across departments, use internal systems, and complete multi-phase training toward Sales & Operations Advisor responsibilities.

Provide customer-facing support at a used-car dealership: greet and engage customers, assist sales advisors with vehicle presentations and test drives, follow up on leads, schedule appointments, process paperwork (payments, titles, loans), maintain showroom and inventory presentation, use internal systems, and be cross-trained across dealership functions to support operations and team goals.

Advise and guide customers through the full sales cycle, matching needs to inventory and financing. Support dealership operations (opening/closing, cash handling, documentation, inventory, audits), maintain compliance, train new hires, and progress through tiered certification with increasing responsibilities.

Develop, maintain, and govern SOPs and a centralized documentation repository. Lead process reviews, stakeholder interviews, readiness for system or process changes, communications, training coordination, and cross-functional alignment to ensure consistent execution and continuous improvement.

Prepare and process payroll for multiple companies and states using Workday Payroll. Run reports, audit employee data, resolve pay/time/tax issues, calculate retro pay, process manual checks, respond to help-desk tickets, and mentor team members.

Handle customer inquiries and complaints across channels, investigate issues with internal teams, provide empathetic single-point resolution, manage cases to completion, meet performance SLAs, identify trends, and assist with training and legal settlement support.

Review and verify dealer-submitted loan packages against underwriting policies, detect potential fraud, resolve outstanding items with dealer partners, document escalations and notes, and collaborate with internal teams to ensure contracts meet funding requirements.

Engage and qualify customers, manage the full sales cycle and appointments, close vehicle sales and financing, perform operational tasks (opening/closing, cash handling, inventory, documentation, audits), maintain compliance, train new hires, and progress through certification levels to assume greater sales and leadership responsibilities.

Guide customers through the full sales cycle, match needs to inventory and financing, complete operational tasks (cash handling, documentation, inventory), ensure compliance and excellent dealership experience, train new hires, and progress through learn-and-earn certification levels.

The Sales and Operations Advisor drives customer engagement, manages the full sales cycle, and supports dealership operations for high-quality customer experiences.

Engage customers, manage full sales cycle, convert leads to purchases, handle dealership operations (opening/closing, cash, inventory, documentation), maintain compliance, train new hires, and progress through multi-level certification.

Guide customers through the full sales cycle and financing options, complete operational tasks (open/close, cash handling, inventory, documentation), support onboarding and training, maintain compliance, and progress through certification levels to assume greater sales and dealership responsibilities.