Drive Sally

HQ
New York
53 Total Employees
Year Founded: 2015

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In-Office
Chicago, IL, USA
Automotive • On-Demand • Sharing Economy • Transportation
Provides in-person, phone, and email support to prospective and existing drivers. Responsibilities include onboarding, account and vehicle record management, rental handoffs and returns, documentation, service scheduling, accident information intake, issue escalation, cash handling, and add-on service upselling. The role supports customer satisfaction, retention, and accurate daily branch operations while coordinating with internal teams.