Jobs at DPDgroup UK Ltd

Process daily workshop parts stock, maintain inventory records and VMU stock levels, replenish orders, and manage parts booking, returns, warranties, invoices, surcharges, and credit notes. The role also involves supplier liaison, audit documentation, store housekeeping, health and safety compliance, and supporting cost-saving purchases. Previous workshop stores or main dealer parts experience, computer literacy, Google systems knowledge, attention to detail, and a full UK driving licence are required.

Performs regional audits of integrated management systems across depots, headquarters, and operations. Prepares organizations for external ISO certification audits, evaluates processes, identifies deficiencies, recommends corrective actions, and supports quality and compliance improvements. The role prepares audit reports, checklists, management statistics, and procedures; coordinates with external auditors and certification bodies; manages regional audit teams; and conducts improvement projects. Regular travel and overnight stays across assigned locations are required.

Leads international commercial growth by identifying, developing, and winning new business revenue. Manages the full sales cycle, designs bespoke logistics solutions, and provides expertise in international trade, customs clearance, duty management, and regulatory compliance. Oversees commercial due diligence, account handovers, post-sale performance, escalations, market intelligence, and service improvement initiatives while supporting international product development and customer growth.

Manage approximately 300 existing delivery-service customer accounts, driving retention, revenue growth, upselling, and cross-selling. Conduct service reviews, negotiate rate renewals and annual price increases, resolve complex delivery escalations, and maintain account plans and revenue pipelines in Salesforce. Build relationships across client organizations while delivering operational excellence and meeting commercial targets.

Supports international strategic customers and internal Sales and CRM teams by providing service information, reports, statistics, alerts, and industry updates. Handles customer inquiries through email within service-level agreements, prepares performance data, identifies trends, and collaborates with operational teams on improvements. The role also assists with projects, training, presentations, and customer meetings while maintaining accurate and timely reporting.

Lead and inspire the Customer Services Team at DPD’s Smethwick head office. Manage performance, KPIs, targets, one-to-ones, policies, quality and compliance audits, and problem resolution while developing a customer-focused team. The role requires strong communication, motivation, organisation, systems competency, and the ability to work effectively under pressure in a fast-paced customer service environment.

Provides strategic financial insights, identifies cost savings and operational efficiencies, partners with regional managers and depot leaders, improves reporting and controls, and leads high-impact finance projects across the delivery network.

Provides finance and operational administration for a delivery depot. Responsibilities include cost reporting, payroll processing, purchase orders, invoice coding, stock ordering, absence records, employee onboarding, self-employed driver payments, financial reconciliation, compliance checks, fleet documentation, licence and certificate validation, quality audits, and HR administration. The role supports regional finance, operations, fleet, payroll, and HR teams while maintaining accurate records and company processes.

Manage and grow relationships with major international logistics customers. Responsibilities include account planning, retention, renewals, profitability, upselling, tender support, solution development, customer issue resolution, and coordinating account launches with internal teams. The role requires international logistics expertise, strong commercial and presentation skills, regular customer visits, and travel across a national portfolio.

Provides finance and operational administration for depot operations, including cost reporting, payroll processing, purchase orders, invoice coding, stock ordering, absence records, compliance checks, driver documentation, fleet records, onboarding, audits, and HR-related administration. The role supports regional finance, fleet, payroll, HR, and depot operations teams while maintaining accurate records and meeting company procedures and deadlines.

Leads network finance projects, commercial partnering, forecasting, reporting governance, process transformation, and financial controls across DPD UK depots. Advises senior operational stakeholders, identifies cost-saving opportunities, presents actionable insights, and develops finance team members. The role requires regular operational engagement, UK travel, and strong expertise in financial planning, business partnering, Excel, and reporting tools.

Manage overnight hub sortation operations and warehouse teams loading and unloading trailers. Ensure accurate parcel sorting, productivity, health and safety, cost control, KPI achievement, and service quality. Resolve operational issues, maintain procedures, motivate employees, complete reporting and data analysis, and address suspicious activity appropriately.

Manage a portfolio of key customer accounts by developing account plans, retaining and growing revenue, identifying new business opportunities, resolving customer issues, conducting customer visits, and maintaining accurate Salesforce records. The role requires strong relationship-building, communication, influencing, decision-making, and problem-solving skills, along with regional travel and occasional overnight stays.

Develop new business across an assigned territory through prospecting, cold calling, door knocking, and regular prospect visits. Build and manage a personal sales funnel, meet revenue and productivity targets, monitor new-customer performance, resolve variances, achieve product targets, and hand over accounts to customer care or account management teams. The role requires strong communication, persuasion, resilience, organization, and customer-focused problem-solving skills.

Manage a portfolio of 75–100 customer accounts, developing account plans, retaining and growing revenue, identifying new opportunities, resolving customer issues, maintaining Salesforce records, conducting customer visits, supporting rate renewals, and coordinating major opportunities with regional customer relationship managers.

Territory Sales Executive responsible for winning new parcel-delivery business through cold calling, door-to-door prospecting, account development, and regular customer visits. The role involves managing a prospect funnel, achieving revenue and product targets, monitoring new-account performance, resolving objections, completing credit documentation, and handing new accounts to customer-care or account-management teams. A full UK driving licence is essential.

Generate qualified appointments for field sales executives by identifying business opportunities, conducting outbound calls, gathering prospect information, updating Salesforce and internal systems, meeting sales targets, and promoting company services. The role requires strong communication, organization, listening, resilience, telephone skills, and the ability to engage decision-makers in a target-driven environment.

Manages overnight hub sortation operations and warehouse teams loading and unloading trailers. Ensures accurate parcel sorting, productivity, cost control, health and safety, KPI achievement, and service quality. Leads and motivates operatives, resolves operational issues, maintains procedures, conducts reporting and data analysis, and addresses suspicious activity appropriately.

Lead the people side of business transformation by developing change strategies, communications, training, stakeholder engagement, impact analyses, and resistance mitigation plans. Coach leaders and project teams, measure adoption and readiness, manage documentation, remove implementation roadblocks, and integrate change activities into project plans. The role also supports continuous improvement and maturity of the organization’s change management framework.

Manages handheld device check-in and check-out for drivers, including charging, updates, repair logging, and inventory accountability. Maintains accurate operational data using internal systems and Google Workspace. Provides customer service at the depot, supports warehouse activities and team briefings, and follows health and safety procedures in a fast-paced delivery environment.