Jobs at Dot Compliance

Leads end-to-end eQMS implementation projects for life sciences customers, configuring Dot Compliance solutions, managing scope and timelines, mitigating risks, and delivering training and quality-process guidance. Builds work plans, coordinates cross-functional teams, uses AI tools for project documentation, and develops long-term customer relationships. Requires life sciences regulatory and quality expertise, including ISO 13485 and FDA 21 CFR Part 11, plus experience with eQMS and Salesforce-based platforms.

Lead go-to-market strategy and launches for an agentic AI business unit serving regulated life sciences buyers. Develop product positioning, messaging, narratives, sales enablement, campaigns, and customer-facing value propositions. Partner with Product, Sales, Demand Generation, and Revenue Operations, track pipeline and revenue impact, and use AI tools to streamline marketing execution. The role requires B2B SaaS or technology marketing experience, strong technical writing, product launch expertise, and cross-time-zone collaboration.

Lead and scale a global commercial sales organization for a SaaS QMS in Life Sciences. Build repeatable SMB/Mid‑Market sales playbooks, hire and mentor multi‑regional teams, align GTM with Marketing/Product/RevOps, drive international pipeline and forecasting accuracy, and expand market share across pharma, biotech, and medical device customers.

Leads and scales Dot Compliance’s global commercial sales organization, owning revenue strategy, pipeline generation, international market growth, sales playbook development, forecasting, and high-velocity SMB and mid-market SaaS sales. Builds and mentors distributed sales teams, develops managers, partners cross-functionally with Marketing, Product, and Revenue Operations, and positions quality and compliance solutions for pharmaceutical, biotech, and medical device customers worldwide.

Lead complex B2B software product initiatives from concept through launch and adoption. Partner with enterprise customers to validate needs, create AI-assisted prototypes, define architectures and integrations with technical teams, and align Sales, Marketing, and Customer Success around product strategy. The role requires hands-on product management, technical understanding of APIs, databases, analytics, and backend systems, plus experience building products for life sciences customers.

Manage strategic customer relationships for a SaaS life-sciences compliance platform. Drive retention, renewals, expansion, adoption, and value realization; run executive business reviews, monitor account health, lead change management, and scale customer success playbooks.

Develop Salesforce solutions using Apex, LWC, Visualforce, and complex Flows; configure and implement customer requirements; manage deployments, performance testing, and validation; create Python scripts and automation tools; build AI-powered agents and internal tooling; and collaborate with R&D, Product, and Professional Services teams during customer onboarding and implementation.

Promote compliant and effective adoption of eQMS, SaaS tools, and AI within a global QMS environment. Develop operating rules, work instructions, FAQs, training materials, controlled documents, and AI governance guardrails aligned with ISO/IEC 42001. Gather user feedback, improve workflows and usability, support change adoption, and collaborate with Quality, Regulatory, IT, process owners, and global QMS representatives.

Support ISO 13485:2016 clause 8.4 data analysis by collecting, cleansing, structuring and analyzing QMS data from eQMS/SaaS systems. Build dashboards, metrics, trend reports and visual insights; support management review, CAPA monitoring, audit readiness and process performance reviews. Collaborate with system/process owners and IT on data mapping, integration, governance, and propose corrective actions for data integrity and traceability issues.

Lead the System Management Team for enterprise eQMS/SaaS, establish governance for configuration, access, change, validation, and release management, coordinate global stakeholders, oversee lifecycle and adoption, and ensure QMS compliance with ISO standards.