Jobs at Domestic Violence Intervention Services, Inc.

Provides front-office administrative support at a domestic violence shelter. Responsibilities include answering and screening calls, greeting visitors, documenting crisis calls, managing mail and supplies, maintaining equipment, assisting clients with forms and basic needs, safeguarding confidential information, maintaining client files, and coordinating transportation funds. The role requires strong communication, organization, diplomacy, emotional intelligence, adaptability, and commitment to diversity, equity, inclusion, and anti-racism.

Serve as first point of contact for emergency shelter clients: conduct intakes, needs assessments, crisis intervention, safety planning, referrals, documentation, and liaise with caseworkers and external agencies to coordinate services and support.

Serve as front-desk first contact; answer calls and greet visitors, screen and route inquiries, schedule and check clients in, maintain waitlists/referrals/files, process DHS e-Intervention referrals, perform basic clerical and mail duties, assist clinical staff, and manage supplies/donations while promoting equity and trauma-informed practices.