Jobs at Domestic & General

Supports budgeting, forecasting, performance reporting, financial analysis, variance investigation, management reporting, financial modeling, and business decision-making. The role maintains financial models and datasets, coordinates planning and month-end cycles, validates financial information, and collaborates with finance and business stakeholders. It is designed for a graduate-level candidate developing expertise across FP&A, commercial finance, business partnering, and financial control.

Leads strategic supplier relationship management, supplier performance, governance, risk oversight, and procurement operations. Builds SRM frameworks, manages supplier reviews and scorecards, oversees onboarding through exit, and ensures alignment with regulatory, resilience, security, privacy, and contractual requirements. Partners with cross-functional stakeholders, leads governance forums and reporting, supports audits, drives supplier improvement and value creation, and coaches a specialist team.

Partner with senior leaders across corporate functions to design and deliver people strategies. Lead organisational design, workforce planning, change initiatives, performance and talent processes. Use people data to inform decisions, coach leaders, manage employee relations, ensure compliance with UK employment law, and collaborate with specialist People teams to drive engagement and continuous improvement.

Lead product risk and controls management in a regulated environment. Responsibilities include identifying and assessing risks, maintaining controls, monitoring KRIs, managing risk events, conducting assurance reviews, supporting RCSAs, preparing governance reporting, and improving risk frameworks. The role partners with Product, Risk, Compliance, and Internal Audit teams to strengthen first-line ownership and support regulatory obligations, including Consumer Duty.

Supports the second-line financial crime framework by analyzing data for fraud and financial crime trends, strengthening policies and controls, delivering management information and reports, supporting automation and regulatory remediation projects, conducting risk assessments, refreshing policies, and contributing to training and continuous improvement across the business.

Designs and evolves scalable digital, blended, and performance-support learning experiences for a global organization. Responsibilities include learning architecture, instructional design, learning technology evaluation, governance, analytics, quality assurance, stakeholder collaboration, and continuous improvement. The role develops multimedia learning assets, evaluates AI and emerging technologies, manages complex learning projects, supports organizational transformation, and coaches learning professionals.

As a Customer Sales Advisor, you'll connect with customers to recommend insurance products while ensuring the best outcomes. You'll work from home in a fast-paced environment, focusing on sales performance and customer service.

The Customer Sales Advisor role involves connecting with customers to sell insurance protection for household electrical items in a fast-paced remote environment, focusing on customer outcomes and strong sales performance.

Leads first-line controls across EU customer, sales, service, and complaints functions in a regulated insurance environment. Oversees risk and audit actions, RCSA activities, supplier controls, sales process governance, policies, management information, quality assurance, and compliance frameworks. Facilitates governance forums, reports to senior leadership and the Board, and manages continuous improvement across approximately 15 employees.

Handle inbound Sky customer calls to provide service, assess needs, recommend equipment and Sky Protect policies, and drive sales while meeting FCA-compliant customer outcomes. Work rotating shifts (8am–8pm) in a remote/hybrid setup, complete training and assessments, and maintain call quality and targets.

Handle inbound calls to register new appliances, build rapport, recommend suitable products within FCA rules, meet sales targets, follow scripted processes, complete training, and work rotating shifts including weekends.

Sell appliance protection products to customers registering manufacturer warranties. Engage customers in positive, compliant conversations, understand their needs, recommend suitable products, meet sales targets, and deliver strong customer outcomes. The role is fully remote or hybrid in Nottingham, operates on a rotating six-week shift pattern between 8am and 8pm Monday through Sunday, and includes comprehensive training.

Own the reliability, performance, availability, and security of a hybrid enterprise network across Azure, remote access, load balancing, and branch connectivity. Serve as a senior escalation point for complex incidents, design Azure networking solutions, modernize and automate network services, implement monitoring and Infrastructure as Code, and collaborate with Cloud, Security, and Engineering teams. Mentor engineers and support resilient production environments.

Define and evolve enterprise technology architecture and roadmaps across multiple European markets. Lead modernization, simplification, and platform convergence initiatives; guide major technology investments; influence senior stakeholders; and ensure solutions meet security, regulatory, and operational resilience requirements. Develop target-state architectures, technology standards, and practical transformation plans while supporting engineering teams and balancing business priorities.

Conduct mystery shopping across retail and partner channels to assess customer interactions, sales journeys, compliance, and customer outcomes. Record and score findings accurately, identify good practices and improvement opportunities, analyze competitor activity, and support product and process launches. The role also requires managing deadlines, following regulatory requirements, and participating in ongoing training and development.

Supports accounting for Germany, Austria, and Poland by reconciling bank accounts and balance sheet items, posting vendor invoices, expenses, and bank statements, assisting with monthly and annual financial statements, and processing internal controls. Manages petty cash and cash-office activities, supports statutory reporting under IFRS and German GAAP, assists with German tax and regulatory tasks, and coordinates with internal departments. Requires fluent German, good English, strong Excel skills, and accounting knowledge.

Leads legal and data protection matters across Spain and Portugal during a six-month maternity cover. Advises on commercial, contractual, regulatory, and corporate issues; drafts and negotiates high-value agreements; represents the company before regulators; manages external advisers and internal stakeholders; leads the Iberia legal team; and contributes legal expertise to governance and strategic decisions.

Leads UK financial reporting, statutory reporting, external audit, forecasting, controls, governance, solvency, cashflow and capital analysis. Partners with senior Finance, Commercial, Risk and Group stakeholders to provide actionable insight for executive and board decisions. The role also supports regulatory compliance, reporting improvements, commercial growth and development of finance colleagues.

Supports Growth Markets Operations by designing governance and change frameworks, maintaining process documentation, remediating audit actions, overseeing risk and complaints processes, and advancing operational resilience. The role leads operational readiness, business continuity planning, BPO oversight, KRI reporting, and strategic delivery roadmaps across multiple functions and geographies.

Handle inbound customer calls to understand needs, resolve queries, and recommend relevant paid solutions while meeting targets and adhering to FCA rules. Work remotely or hybrid in a virtual contact centre on rotating shifts, log interactions, and contribute to a supportive team focused on quality outcomes and continuous development.