Jobs at Docebo

Own the technical relationship for enterprise SaaS customers, translating business and e-learning goals into scalable platform strategies. Advise executives on integrations, APIs, authentication, AI workflows, and platform performance; monitor usage and stability metrics; lead technical reviews; conduct proof-of-concept pilots; and drive platform improvements. The role requires 5+ years of SaaS troubleshooting experience, enterprise account management, technical integration expertise, and up to 25% international travel.

Senior Legal Counsel will advise leadership and cross-functional teams on global commercial legal matters. Responsibilities include negotiating SaaS agreements, vendor contracts, NDAs, partnerships, and privacy terms; improving legal workflows; assessing contractual and regulatory risks; supporting RFPs, tenders, and M&A due diligence; and delivering compliance training. The role requires substantial SaaS, technology, data privacy, negotiation, and stakeholder-management experience.

Defines architectural standards, leads complex end-to-end product initiatives, shapes product strategy, and advances AI-assisted engineering practices. Improves CI/CD, observability, testing, scalability, and operational reliability while partnering with customers and stakeholders. Uses product analytics and experimentation to measure impact, mentors engineers, and drives technical alignment across teams without direct authority.

Design, implement, deploy, and maintain scalable SaaS software primarily using PHP. Collaborate with product, UX, and QA teams; participate in code reviews, refactoring, Agile ceremonies, automated testing, CI/CD, and production troubleshooting. The role may also support Angular frontend development and requires ownership from concept through global deployment.

Own the technical relationships for enterprise SaaS customers, translating business and e-learning goals into scalable platform strategies. Advise executives on integrations, APIs, authentication, AI workflows, and platform innovations; monitor technical health metrics, lead SLA reviews, identify risks, and drive proof-of-concept and systemic improvements. Collaborate with account teams and internal specialists to maximize customer value. The role requires German proficiency, EMEA support, and up to 25% international travel.

Design, develop, deploy, and maintain scalable software for Docebo’s SaaS learning platform, primarily using Golang with occasional Angular frontend work. Collaborate with product, UX, and QA teams; write documented, maintainable code; participate in peer reviews and Agile ceremonies; reduce technical debt; monitor and troubleshoot production applications; and support automated testing, CI/CD, and cloud-native infrastructure.

Own technical relationships with enterprise EMEA customers, translating business and e-learning goals into long-term platform strategies. Advise executives on platform performance, SLAs, AI and automation features, release readiness, API workflows, and technical risks. Monitor platform health, lead proof-of-concept pilots, troubleshoot critical events, analyze support trends, and collaborate with account, product, and advisory teams to drive customer growth and success.

Leads solution design and technical customer engagement for complex mid-market and enterprise SaaS opportunities. Conducts multi-threaded discovery, engages executive stakeholders, translates requirements into learning technology solutions, and advises Account Executives on competitive deal strategy. Partners with Product, Marketing, and Customer Success teams, mentors junior Solutions Consultants, and develops reusable playbooks. Requires expertise in SaaS presales, architecture, APIs, SSO, HRIS integrations, executive storytelling, and complex stakeholder management.

Own complex, end-to-end full-stack features across Angular/TypeScript frontends, backend services, APIs, databases, and platform integrations. Lead architectural decisions, manage technical risks and dependencies, mentor engineers, coordinate delivery across teams, and improve testing, CI/CD, observability, and technical debt management. Serve as the squad’s technical anchor while partnering with Product, Design, QA, SRE, and platform engineering to deliver scalable customer-focused solutions.

Build and architect complex customer-facing frontend experiences using Angular and TypeScript. Own features from requirements through architecture, API integration, testing, observability, performance, accessibility, and deployment. Collaborate across backend, product, design, QA, SRE, and platform teams, including troubleshooting PHP and Node.js services. Serve as a technical anchor by setting frontend direction, coordinating delivery, mentoring engineers, and improving engineering standards and system scalability.

Architect, scale, and secure AWS infrastructure using IaC and automation. Build self-service templates, maintain FedRAMP-ready configurations, support incident response, optimize performance with Datadog, and mentor junior engineers.

Own the Milan workplace experience by managing daily office operations, hospitality, employee and visitor engagement, events, vendors, facilities, supplies, access, security, budgets, invoices, and forecasting. Lead community programming, space planning, emergency readiness, and office branding initiatives while partnering with local leadership, global teams, and external vendors. The role requires independently running an office and creating a polished, welcoming, high-energy environment.

Provide commercial legal support for global SaaS deals: draft and negotiate MSAs, SLAs, NDAs, SOWs and AI/data privacy terms; advise Sales, Dealdesk, Partnerships and Finance; create templates, run contract reviews, support RFPs and reseller agreements, and improve contract management processes.

Partner with strategic customers to design, build, and deploy agentic AI solutions. Translate customer workflows into reusable platform capabilities, own architecture and production lifecycle, and help found the Forward Deployed Engineering team while driving platform evolution and scalable features.

As a Staff Product Engineer, you will lead high-impact initiatives, shape architecture and product strategy, and mentor engineers while solving complex, ambiguous problems in product development.

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

Own the Salesforce product backlog, priorities, intake, and delivery processes. Translate business needs into user stories and acceptance criteria, align Revenue Operations, Marketing, and Finance stakeholders, negotiate trade-offs, and partner with architects and administrators on solution planning. Champion AI-enabled CRM improvements, represent Salesforce in tool evaluations, and support governance through SOX controls, deployment schedules, and UAT standards.

Generate qualified pipeline for Docebo’s North American mid-market team by identifying target stakeholders, crafting messaging, conducting outbound calls, qualifying prospects, handling inbound inquiries, and scheduling opportunities. The role requires strong communication, active listening, organization, self-motivation, creativity, and a results-oriented approach to sales development within a hybrid work environment.

Secure Docebo’s AWS cloud infrastructure across architecture, IAM, Kubernetes, IaC, CI/CD, detection, vulnerability management, and compliance. Lead cloud incident response, threat monitoring, root cause analysis, and post-mortems while participating in an after-hours on-call rotation. Develop security guardrails, automate controls, manage vendors, and guide engineering teams on cloud security best practices across AWS and multi-cloud environments.

Manage end-to-end Deal Desk operations for North America, reviewing complex pricing and contract terms, enabling Sales with commercial guidance, coordinating Legal/Finance/Operations, maintaining playbooks and templates, and improving processes to accelerate deal velocity in a fast-paced SaaS environment.