Search the 6 jobs at DNSFilter

The Vice President of Customer Experience will develop and execute strategies to enhance customer success and satisfaction, oversee churn and revenue metrics, and scale the Customer Experience organization. This role involves collaboration with Go-to-Market and Product Development to ensure customer needs influence company strategy.

As a Tier 2 Technical Support Engineer, you will provide exceptional support to customers, addressing technical issues related to DNS filtering and network security. You will act as a liaison between customers and product teams, track feature requests, and assist Tier-1 support engineers. The role requires strong technical competence in networking and effective communication skills to resolve customer issues promptly.

The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.

As a Business Development Representative at DNSFilter, you'll focus on generating a qualified pipeline for the Sales team by following up on leads and strategically prospecting accounts. You'll engage prospects through various channels and collaborate closely with sales colleagues to fuel revenue growth.

The Marketing Operations Manager role at DNSFilter involves optimizing marketing processes, managing technology and systems for data integration, supporting campaign execution, and developing data analytics dashboards. This position is essential for aligning marketing strategies with RevOps objectives to enhance lead management and campaign effectiveness.

The Vice President of Revenue Operations will strategize and optimize revenue-impacting processes across sales, marketing, and customer success at DNSFilter, ensuring alignment and efficiency. This role involves leading a team, implementing scalable processes, enhancing data flow, and leveraging technology and analytics to unlock revenue growth.