The Technical Account Manager will drive customer onboarding and product adoption while ensuring customer satisfaction and utilization of DNSFilter's solutions.

As a Tier 2 Technical Support Engineer, you will resolve technical issues related to DNS filtering and network security, supporting customers through various communication channels and escalating complex issues when necessary.

Provide expert-level technical assistance, support customers with DNSFilter products, act as a liaison to development teams, and resolve escalated technical issues.

As a Senior Software Engineer, you will develop and maintain applications in Go, focusing on building scalable, reliable software solutions and optimizing query processing for DNS, while collaborating with cross-functional teams.