Teams at DNC Facility Services

Manage daily CRM operations in Jobber, including scheduling appointments, processing invoices, answering billing questions, sending quotes, and handling customer communications. Follow up with clients to retain accounts, prevent cancellations, and identify upsell opportunities. The role requires strong English communication, customer service skills, reliable remote-work equipment, and availability during US Central Time business hours.

Conduct outbound cold and warm calls to commercial prospects, qualify leads, book sales appointments, manage follow-ups through calls, SMS, and email, and maintain accurate GoHighLevel CRM records. The role requires 75–100+ daily calls, consistent objection handling, pipeline organization, and achievement of weekly appointment and conversation KPIs while supporting the broader sales process.