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Support Specialist at Disguise plays a vital role in the Customer Success team, providing industry-leading levels of support and customer success for customers using Disguise hardware and software. Responsibilities include resolving Tier 2 support cases, assisting with complex cases, managing RMAs, and interacting with team members and clients to offer support. Required experience includes working with Disguise media servers and troubleshooting complex systems in industries such as live events, theater, and film production. Desired skills include attention to detail, clear communication, time management, problem-solving, and collaboration.
The Technical Solutions Specialist role at Disguise involves partnering with the Sales Team in presenting technical solutions to customers, articulating the business and technical value of products, participating in events, demonstrations, and technical support, and ensuring the effective communication of key USPs and solutions.
The Systems Designer at Meptik is responsible for designing complex technical systems and proposing solutions related to Virtual Production, Extended Reality, and Live Events. They work with various departments and stakeholders to bring technical briefs to life and provide innovative solutions within clients' budgets.
Sales Manager role at Meptik Systems Integration, focusing on acquiring and retaining clients in Virtual Production, Immersive Experience, and Corporate verticals across the EMEA region. Responsibilities include executing sales strategy, building relationships, meeting targets, collaborating with teams, forecasting, managing accounts, identifying revenue opportunities, working with partners, organizing demos, managing sales activities, and more.