Jobs at DISA Global Solutions

Owns and prioritizes technology product backlogs, translates strategy and business needs into development-ready requirements, defines acceptance criteria, and makes day-to-day scope decisions. Partners with stakeholders, analysts, developers, and product leadership throughout Agile delivery, including sprint ceremonies, testing, release, and user acceptance. Monitors product outcomes, supports workflow improvements, documents requirements, and uses AI tools to improve productivity. Requires strong analytical, communication, stakeholder management, and decision-making skills.

Leads and develops a Business Development Representative team responsible for outbound prospecting, lead qualification, and new-business pipeline generation. The role establishes prospecting strategies, coaching programs, performance standards, and account plans; partners with Sales, Marketing, and Enablement; monitors CRM data and pipeline metrics; and improves conversion rates through data-driven management. The position also supports recruiting, onboarding, training, reporting, and occasional industry events.

Identifies, researches, and qualifies prospective B2B customers through outbound phone, email, networking, and automated outreach. Conducts qualification conversations, schedules discovery meetings, manages follow-up and nurturing, maintains accurate CRM records, and hands qualified opportunities to Commercial Sales. Partners with Sales, Marketing, and Enablement to improve targeting, messaging, and campaigns while meeting pipeline and qualified-meeting performance goals.

Manage a portfolio of key clients as their primary liaison, building long-term partnerships, delivering proactive support, leading business reviews, resolving escalations, and identifying upsell and cross-sell opportunities. The role requires understanding client goals and workflows, coordinating internal stakeholders, tracking account performance and revenue, maintaining Salesforce records, and meeting account growth targets. Occasional travel of up to 5% may be required.

Leads complex client-facing integrations between background screening platforms and ATS, HR technology, recruiting technology, and HRIS systems. Manages project scope, requirements, timelines, governance, risks, resources, testing, deployment, stabilization, and closure. Translates business needs into technical requirements, coordinates cross-functional teams, communicates with enterprise clients, and drives continuous improvement and standardized delivery practices.

Provides executive administrative support, including domestic and international travel coordination, scheduling, meeting logistics, expense reconciliation, and confidential information management. Coordinates international travel for employees, including visa, passport, immigration, insurance, and destination requirements. Manages corporate travel discount programs, vendor relationships, enrollment, records, and communications. Requires strong organization, discretion, communication, independent judgment, and flexibility in a remote environment.

Analyzes and documents integrations between the company platform and external ATS partners. Defines API requirements, data mappings, user stories, acceptance criteria, reusable integration patterns, and technical standards. Collaborates with Engineering and cross-functional teams across discovery, development, certification, launch, and support. Evaluates scalability, automation, reliability, technical debt, and enhancement priorities while researching partner APIs, authentication, webhooks, and data models.

Supports end-to-end client onboarding, implementation, and migration for assigned accounts. Responsibilities include gathering requirements, demonstrating and training clients on platform functionality, coordinating configuration and project tasks, resolving issues, tracking timelines and deliverables, facilitating stakeholder communication, escalating risks, maintaining documentation, and supporting process improvements. The role requires strong organization, communication, problem-solving, analytical, and client service skills.

Perform phone interviews and internet research to verify applicants' employment, education, and professional licensure. Prioritize and reconcile discrepancies, follow client guidelines, meet daily production and quality targets, and maintain confidentiality while using multiple internal and external data applications and MS Office tools.