Teams at Direct Travel

Completes accurate, cost-effective domestic corporate travel arrangements covering air, hotel, ground transportation, and rail. Supports client accounts, creates complex itineraries, applies travel policies and preferred suppliers, and provides first-level customer and technical support. Maintains service, productivity, accuracy, and procedural standards while communicating with travelers and travel arrangers. Participates in training and staff meetings and collaborates with colleagues to support a cooperative work environment.

Leads Direct Travel’s largest global customer accounts as the primary executive liaison and strategic advisor. Owns account strategy, governance, profitability, renewals, business development, service performance, and customer outcomes. Coordinates cross-functional and regional teams, leads executive reviews, manages complex negotiations, drives optimization and adoption, and resolves risks and issues across global programs. Requires extensive corporate travel or enterprise account management experience, executive relationship skills, and approximately 25% travel.

Designs production solutions during the pre-sales cycle for corporate events, conferences, and experiential activations. Partners with business development, production, strategy, creative, and sourcing teams to translate client objectives into technically feasible scopes, budgets, proposals, and presentations. Serves as the production subject matter expert in client pitches, assesses risks and capacity, supports pricing and market positioning, identifies expansion opportunities, and creates handoff documentation for delivery teams after contract award.