Diligent
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As a Product Manager at Diligent, you will lead the product lifecycle from concept to launch, focus on customer needs, collaborate with cross-functional teams, create exceptional user experiences, define success metrics, and evolve the product roadmap based on industry trends.
The Senior Advisory Specialist leads client engagements, coordinating tasks and delivering professional services throughout the customer lifecycle. This role involves providing guidance on best practices, performing quality assurance, mentoring junior staff, and supporting business development activities. The specialist must embody a customer-first mindset and excel in a fast-paced, collaborative environment.
The Senior Financial Analyst will be responsible for delivering financial forecasts and operational analyses for the Commercial team, supporting strategic planning and budgeting with the leadership team, driving initiatives to improve forecasting and reporting tools, while building strong relationships across various business stakeholders.
The Risk and Compliance PreSales role involves leading solution designs and presentations to prospects, collaborating with various teams to tailor solutions for clients, and enhancing sales growth by acting as a Diligent ambassador at events. The role also includes responsibilities for RFPs and providing coaching to team members.
The Customer Success Specialist will provide Tier I support, handle client relationships through telephone support, resolve issues, and ensure client satisfaction. They will interact with customers, diagnose technical issues, follow standard procedures, and communicate effectively with various stakeholders.
Join Diligent's global Talent Acquisition team to identify, engage, and attract experienced hires for the business. Partner with hiring managers to lead full-cycle hiring processes and ensure a high-performing culture. Provide market insights and strategic talent acquisition solutions. Requires 3+ years of recruitment experience, excellent communication and organizational skills, stakeholder management experience, and a passion for making a difference.
As a Senior Site Reliability Engineer at Diligent, you will maintain and support global applications, automate repetitive tasks, and collaborate with development teams to enhance scalability and reliability. You will also contribute to incident management, performance improvement, and define service level indicators.
As a GRC Solutions Consultant, you will lead solution designs, presentations, and demonstrations for prospective clients, collaborating with various teams to understand customer requirements and propose solutions that deliver value. This role involves securing commitments from clients, attending events as a Diligent ambassador, and coaching team members on product knowledge and technical sales skills.
The Software Engineering Manager will lead and mentor agile delivery teams, drive technology vision, develop partnerships for optimized platform delivery, and manage engineering efforts to ensure high-quality SaaS solutions. The role requires fostering a data-driven culture and collaboration across various stakeholders to meet business objectives.
As a Solutions Engineer II, you will leverage your technical and commercial skills to develop tailored software solutions for governance, risk, and compliance. You'll build prototypes using Python, prepare demo materials, and conduct software demonstrations to prospective clients, while collaborating with sales and product management teams.
The Software Engineer Test I role involves performing functional and non-functional testing on mobile applications for iOS and Android platforms. The candidate will analyze requirements, write test cases, conduct load and stress testing, and collaborate with product owners and teams to drive quality assurance. Strong communication skills and a hands-on approach in mobile testing are essential.
The Senior Technical Writer at Diligent will develop and enhance documentation for products and services through collaboration with subject matter experts and hands-on testing. The role requires analyzing existing content for improvements and creating clear technical documentation with adherence to standards while ensuring effective communication across teams.
As a Senior Partner Sales Manager, you'll drive the sell-through strategy for Diligent's SaaS solutions, manage relationships with partners, and seek new business opportunities in the UK. Collaborating across departments, you'll ensure partner enablement, develop sales strategies, and drive revenue growth.
Diligent is looking for individuals to help build their software solutions in governance, risk, compliance, audit, and ESG. The role emphasizes creativity, collaboration, and a passion for making a positive impact. Candidates will be part of a diverse and innovative culture, contributing toward a sustainable and equitable future.
The Field Marketing Manager will lead regional marketing efforts in Asia by developing and executing marketing strategies to increase brand awareness and drive lead generation. Responsibilities include campaign execution, event management, and collaborating with partners. Analyzing performance metrics for continuous improvement is also key to the role.
The Senior Data Engineer will develop and maintain a data warehouse, create user-friendly datasets, collaborate with business teams for data visualization, optimize ETL flows, troubleshoot data issues, and assist with data dashboard deployment. This role is crucial for enhancing data-driven decision-making across the organization.
The Technical Support Specialist will exceed customer expectations by providing superior technical support, troubleshooting application errors, and guiding global customers in using Diligent products effectively. They will create product documentation and maintain a knowledge base to enhance customer support efficiency.
As a Staff Software Engineer, you will create robust microservices for a SaaS platform while ensuring software quality, scalability, and performance. You will mentor team members, collaborate with cross-functional teams, influence engineering culture, conduct code reviews, and own services from code to deployment.
The Billing Specialist at Diligent will manage the contract review process in Salesforce, ensuring timely closure and completion of invoicing. Responsibilities include maintaining customer data, handling cancellations, and participating in revenue operations with a focus on accuracy and efficiency.
The Implementation Specialist I will engage with clients to facilitate the onboarding of Diligent's SaaS solutions, ensuring clients understand the tools and processes to enhance their governance, risk, and compliance practices. This role involves collaborating with various teams to provide a holistic view of organizational GRC practices, assisting clients in making informed decisions.