Teams at Dialpad

Manages and grows a portfolio of existing T-Mobile customers by developing account strategies, expanding Dialpad product adoption, generating pipeline, meeting revenue targets, and maintaining customer relationships. The role owns the full sales process, provides accurate forecasts, consults with stakeholders, and collaborates with sales, customer success, professional services, marketing, and partners. It requires SaaS sales experience, solution-selling expertise, CRM proficiency, and occasional customer travel.

Own the full mid-market sales cycle, from lead conversion and strategic prospecting through complex deal closure. Develop pipelines, manage multi-stakeholder transactions, conduct forecasts and deal reviews, and identify market opportunities. The role involves selling Dialpad’s AI-powered communications solutions, including Dialpad Talk, Contact Center, and Sell, while partnering with sales leadership and sales engineers to address customer communication challenges.

Own strategic account management for a portfolio of mid-market Dialpad customers, driving retention, expansion, and revenue growth. Develop territory plans, build pipelines, manage end-to-end sales processes, meet quarterly targets, forecast accurately, and advise customers on Dialpad solutions. Collaborate with sales, customer success, professional services, marketing, and partners while cultivating executive relationships and identifying customer advocacy opportunities.