Teams at Dialpad

Own full sales cycle for mid-market accounts: source and qualify leads, build prospecting campaigns, manage complex multi-stakeholder deals, forecast and close business for Dialpad Talk, Contact Center, and Sell, collaborating with SDRs, partners, and Sales Engineers.

Build and maintain revenue dashboards and datasets, automate recurring reporting and AI-enabled workflows, translate business requirements into BigQuery/Tableau solutions, analyze pipeline and forecast trends, and partner with stakeholders to deliver executive-ready insights and scalable RevOps reporting.

Manage and lead the Global Advanced Telephony Support Team, focusing on customer experience, team performance, and collaboration with cross-functional leaders to enhance support operations and customer satisfaction.