Jobs at Dexory

Conduct qualitative and quantitative customer research across warehouse environments, combining field observations with product usage data. Run interviews, surveys, usability tests, prototype tests, and A/B tests; identify customer needs, churn drivers, and product opportunities. Synthesize findings into clear recommendations, maintain research and feedback systems, support market sizing and competitive analysis, and help develop AI-enabled research practices and UX content.

Leads product insights from market signals through validated product bets and delivery. Owns research roadmaps, market sizing, competitive analysis, concept validation, segmentation, analytics, dashboards, and experimentation. Partners with Product, Sales, Commercial, and Engineering to guide prioritization and instrumentation, presents findings to leadership, establishes insight workflows, and coaches a small research enablement team.

Own day-to-day research project delivery, including participant recruitment, scheduling, resourcing, field-study support, and escalations. Build scalable research operations through workflows, documentation, dashboards, automation, and collaboration tools. Catalogue and communicate insights, track feedback and performance data, maintain KPIs and OKRs, coordinate with customer-facing teams, and ensure GDPR-compliant research practices and data handling.

Manage customer onboarding, adoption, training, success plans, account health, renewals, and upsell opportunities for DexoryView. Build strategic relationships with warehouse, operations, and leadership stakeholders, interpret operational data, and drive measurable customer outcomes. Collaborate with Sales, Product, and Engineering while gathering feedback to improve the platform. Frequent travel across the UK and Europe is required.

Manage post-sale relationships for a portfolio of warehouse automation customers across North America. Lead onboarding, training, workshops, success planning, adoption, renewals, and upsell opportunities. Monitor account health and usage data, interpret warehouse and operational insights, troubleshoot deployment issues, and communicate customer feedback to Sales, Product, and Engineering. The role requires fluent Spanish, strong commercial and presentation skills, comfort with dashboards and back-end systems, and frequent travel to client sites.

Coordinate materials, components, supplier onboarding, purchase orders, inventory data, and delivery commitments in a manufacturing supply chain. Maintain accurate ERP/MRP records, monitor shortages and stock risks, prepare reports and KPIs, and support production planning. Partner with Buyers, Engineering, Quality, Logistics, Finance, and suppliers to improve processes, resolve operational issues, and create scalable supply chain practices.

Own high-priority cross-functional projects for the Chief of Staff, driving initiatives from scoping through delivery and handover. Coordinate contributors, track actions and deadlines, remove blockers, escalate risks, and ensure accountability through closure. Identify operational friction and implement process, tooling, and automation improvements. Help establish reusable execution best practices while collaborating with Business Operations and department leaders.

Supports the smooth operation of Dexory’s Wallingford office by managing supplies, stock, post, files, facilities coordination, travel arrangements, events, and general administrative tasks. The role works with colleagues, clients, and suppliers while maintaining a welcoming and organised workplace. It is intended for a recent graduate or early-career candidate with strong organisation, communication, attention to detail, adaptability, and a proactive attitude.

Build and own Dexory’s company-wide data foundation, integrating operational, product, commercial, contractual, and telemetry data. Define trusted data models, business metrics, SLAs, and KPIs; establish secure queryable datasets and AI-assisted natural-language access. Own pipeline health, data quality, architecture, and build-versus-buy decisions while partnering with engineering teams. As the founding data hire, set standards, deliver early value, and help recruit and lead the future data function.

Provides administrative support to the Senior Office Manager and helps maintain an efficient, organized office. Responsibilities include ordering supplies, managing inventory, coordinating maintenance and repairs, maintaining cleanliness, liaising with teams, clients, and vendors, handling mail and packages, assisting with travel and events, and maintaining physical and digital records. The role is fully onsite in Wallingford, Monday through Friday, 9am to 6pm.

Deliver and install robotics hardware and software in warehouse sites across Europe. Perform system assembly, configuration, calibration, on-site debugging, and customer-facing technical coordination. Produce and maintain deployment and troubleshooting documentation and communicate with customers and internal teams to resolve technical issues.

Lead full sales lifecycle for enterprise logistics customers, build pipeline, target C‑suite stakeholders, close six‑figure SaaS deals, partner with solutions, product and marketing teams, and exceed quarterly quotas. Focus on US East Coast market and drive commercial strategy and onboarding.

The Sales Director will lead B2B enterprise sales, manage the sales lifecycle, build relationships with clients, and collaborate with internal teams to enhance client experience.

The System Test Engineer will unify and standardize internal tools, improve maintainability, and ensure reliable operations in a high-tech environment.

Define, build and operate cloud infrastructure and tooling for high-velocity deployments. Build IaC with Terraform, manage multi-cloud Kubernetes platforms, implement CI/CD pipelines and observability (Grafana), optimise cost and reliability, drive DevOps best practices, and mentor junior engineers.

The Forward Deployed Engineer at Dexory acts as a liaison between engineering teams and customers, investigating complex issues, supporting deployments, and enhancing platform reliability through data analysis and customer communication.

Programme, set up and operate advanced Fanuc-controlled CNC turning centres to produce precision components. Responsibilities include twin-spindle and live-tooling operations, CAM programming, tooling and workholding selection, machine setup, first-off and in-process inspection, troubleshooting, and continuous process improvement. The role supports automated, robotic and unattended production while collaborating with engineering and manufacturing teams on prototypes, batches and repeat production.

Build full-stack features for robotics platform: own data model, Go backend services, and React/TypeScript front-ends. Develop internal tooling, realtime telemetry/video pipelines (WebRTC/WebSockets/gRPC/Zenoh), and operator interfaces. Collaborate on infrastructure and performance debugging in a hybrid, startup environment.

Own the full enterprise sales cycle for the Northeast U.S., drive and exceed revenue targets, close complex six-figure SaaS deals, build C-suite relationships, develop account strategies and expansions, partner cross-functionally, and scale a predictable enterprise sales motion with logistics, retail, and supply chain customers.

Support full employee lifecycle and HR administration: maintain HiBob records, coordinate onboarding/offboarding, perform right-to-work and visa checks, handle employee and manager queries, assist with performance reviews, engagement, training, wellbeing and compliance.