Jobs at DevSavant

Guide clients through PRM software implementations by conducting discovery, configuring platforms, documenting requirements, managing timelines, providing technical guidance and training, troubleshooting issues, and supporting onboarding and adoption. Collaborate with support, development, and sales teams while managing multiple implementations and maintaining strong client relationships.

Design, build, and maintain scalable data pipelines and architectures; ensure data quality and reliability; enable self-service analytics; collaborate with Data Science, Data Ops, and product teams; troubleshoot and optimize data systems; document and improve data workflows and infrastructure.

Own WordPress platform implementation, deployments, maintenance, security, and operational stability. Develop and debug custom plugins, manage updates and backups, troubleshoot membership billing and SSO issues, perform regression testing, maintain runbooks, and support integrations with Python microservices and real-time market-data pipelines. The role requires strong WordPress internals, plugin and data-model expertise, MemberPress and Stripe troubleshooting, secure REST development, production support, and clear technical communication.

Provides advanced technical support for SaaS customers, troubleshooting APIs, backend systems, integrations, JavaScript workflows, and application issues. Owns escalated cases, validates product bugs, leads incident response, performs root cause analysis, collaborates with Engineering, maintains documentation, manages ticket queues, writes support scripts, and develops training content.

Administer and optimize the Salesforce Sales Cloud: configure objects, security, automations (Flows), reports/dashboards, data imports and deduplication, manage users and permissions, troubleshoot and support end users, collaborate with business teams for requirements, and document configurations and release/change management activities.

Own the reliability, release, and customer-facing correctness of core data products. Manage end-to-end product releases, build proactive data quality monitoring, perform root-cause analyses, respond to data incidents, coordinate fixes with Engineering and Data Science, run QA tests and Looker/BI releases, investigate discrepancies versus customer first-party data, and partner with Commercial to design customer-facing data solutions.