Jobs at DEUNA

Manage the roadmap for integrating payment methods and payment service providers, from technical scoping through launch. Write engineering specifications, coordinate multiple integrations, collaborate on testing, track success metrics, communicate trade-offs, and improve integration processes through automation and AI tooling. The role requires close partnership with Engineering, Commercial, leadership, external partners, and clients in a rapidly scaling payments platform.

Product Manager supporting payment solutions across new and existing markets. Responsibilities include contributing to product strategy and roadmap development, prioritizing features, translating business requirements into technical specifications, collaborating with Engineering, Commercial, Marketing, and Implementation teams, supporting product launches, and tracking payment metrics to guide decisions and improvements.

Manage and grow strategic B2B customer accounts, serving as a trusted advisor while driving retention, product adoption, upselling, cross-selling, and renewals. Monitor account health and satisfaction, identify optimization opportunities, coordinate internal teams, support payment product implementations, and communicate customer insights to Product and Operations. Prepare reports and business reviews while maintaining accurate CRM records.

Own merchant onboarding and technical integration projects from post-sale design through go-live and three weeks of stabilization. Prepare integration documentation and statements of work, create timelines, manage risks and stakeholders, support merchant engineering teams, coordinate Product and Engineering work, develop UAT matrices, validate payment flows, and ensure operationally successful launches.

Lead technical sales engineering for an AI-powered payments platform serving enterprise merchants. Responsibilities include conducting strategic demos, technical discovery, ROI and value engineering, customized presentations and proofs of concept, technical pipeline management, and translating customer insights into product improvements. The role requires expertise in SaaS and payments, APIs, SFTP, PSP integrations, enterprise sales cycles, payment benchmarks, chargebacks, authorization performance, analytics, and forecasting.

Lead all finance functions including strategy, forecasting, reporting, cash and capital management, compliance (IFRS), investor relations, financial modeling, and building a scalable finance team to support rapid growth and international expansion in the payments industry.

Lead design and implementation of scalable backend services and APIs, improve performance and reliability of distributed systems, guide engineering teams on architecture and best practices, optimize data models, caching, and asynchronous processes, and collaborate with Product and Engineering to deliver robust backend solutions.

Own merchant onboarding and integrations post-sales: create SOWs and integration packages, define go-live timelines, support merchant engineering, coordinate Product/Engineering, build UAT matrices, ensure clean go-lives and provide three weeks post-launch support.

Lead and improve technical operations for the payments platform: build monitoring and alerting, define deployment standards and runbooks, manage incident response and post-mortems, maintain client configuration documentation, support production troubleshooting, oversee technical support team, and drive the operational roadmap and health reporting.

Senior individual-contributor Fullstack Staff Engineer to drive architecture, technical direction, and cross-team solutions. Own fullstack systems, design scalable distributed systems and APIs, implement performance optimizations, contribute production-grade code, conduct code reviews, and mentor engineers. Partner with Product and leaders on trade-offs, observability, and long-term technical strategy while improving monitoring and system reliability.

Lead and scale client integration operations for a payments platform: manage integration team, oversee end-to-end onboarding, define API and data-handling best practices, collaborate with product/engineering/sales, ensure secure compliant integrations, and optimize processes to drive client satisfaction and retention.

Monitor infrastructure, applications, and payment transaction flows; triage alerts; perform initial troubleshooting and functional validations; manage incident escalation and communication; handle support tickets; execute operational configurations and validations across environments; maintain documentation and reports. Role includes night shifts and close collaboration with engineering and customer-facing teams.

Lead end-to-end execution of complex payments initiatives, coordinating Product and Engineering to define requirements, manage roadmaps, mitigate risks, and scale payment infrastructure. Drive cross-functional alignment, implement program frameworks, track KPIs, and improve reliability, performance, and integrations across payment systems.