Jobs at DEUNA

Serve as the primary technical contact for merchants after go-live. Monitor payment health, transaction behavior, errors, latency, and anomalies; manage incidents and escalations; analyze logs and dashboards; explain technical issues to stakeholders; maintain merchant documentation and health reports; and identify improvements across payment methods, routing, fraud flows, provider configuration, acceptance rates, and processing costs.

Own and grow strategic partnerships across payments, e-commerce, and technology ecosystems. Responsibilities include partner management, performance optimization, stakeholder alignment, integration activation, pipeline development, negotiation, and strategic planning. The role focuses on generating partner-influenced revenue, scaling monetized technology integrations, and building long-term relationships with partners and key accounts.

Lead the backend engineering organization supporting global merchant and payment-provider integrations. Oversee architecture, execution, delivery efficiency, technical debt reduction, and development of reliable, highly available services. Manage engineering managers and technical leads while coaching, mentoring, and developing teams and individuals in an AI-focused payments environment.

Lead a team of AI/ML, backend, and platform engineers building payment-routing optimization and LLM-powered products. Guide ML lifecycle and AI workflow architecture, oversee low-latency inference services, and maintain AWS, CI/CD, observability, and PCI-DSS standards. Own delivery planning, technical quality, hiring, coaching, and team development while partnering with product, operations, modeling leadership, and executives.

Leads the vision, strategy, organizational development, and business performance of DEUNA’s agentic AI product organization. Oversees Product Managers, defines scalable AI agent orchestration capabilities, partners with engineering on platform architecture, and drives automation, evaluation, monitoring, safety, compliance, and enterprise adoption. The role also aligns product initiatives with growth, revenue, merchant needs, and market expansion.

Lead the vision, strategy, and execution of DEUNA’s payments product organization. Manage multiple Product Managers, define long-term product direction, and oversee payment orchestration, connectivity, reconciliation, recurring payments, and chargeback capabilities. Partner with Engineering, Sales, Customer Success, and Partnerships to scale an API-driven platform, establish product standards, own business performance, and drive innovation across enterprise payments infrastructure.

Own a product line end to end, defining strategy, roadmap, requirements, priorities, and measurable outcomes. Analyze checkout and product data in Amplitude to identify conversion opportunities, build initiatives, and measure post-launch impact. Partner with engineering, design, commercial, customer success, data, and clients to deliver and improve payment and checkout experiences.

Build and maintain payment connectors and web/mobile applications, collaborate with designers and developers, implement new features, troubleshoot and optimize existing systems, adopt new technologies, and deliver high-quality solutions within an Agile team focused on ecommerce and payments integrations.

Build and manage DEUNA’s US payments partner ecosystem, including PSPs, acquirers, gateways, card networks, APMs, fraud vendors, and technology partners. Responsibilities include recruiting partners, negotiating agreements, developing co-selling and go-to-market motions, driving partner-sourced revenue, coordinating integrations, managing QBRs and enablement, tracking KPIs, and representing the company at industry events.

Drive new enterprise revenue for DEUNA’s payments and AI platform across the U.S. Own the full sales cycle, from prospecting through close, while developing account strategies, managing complex multi-stakeholder opportunities, maintaining CRM pipeline forecasts, and exceeding quotas. Sell payment orchestration, checkout optimization, fraud reduction, and related solutions to retailers, marketplaces, and e-commerce companies. Collaborate with marketing, product, solutions engineering, and customer success teams.

Drive new enterprise revenue across the travel sector, including airlines, OTAs, hospitality groups, and travel marketplaces. Own the full consultative sales cycle, develop executive-level relationships, manage pipelines and forecasts, achieve quotas, and expand existing accounts. Position DEUNA’s payments platform around payment orchestration, cross-border processing, fraud reduction, approval-rate optimization, alternative payment methods, and checkout conversion. Collaborate with marketing, product, solutions engineering, and customer success to close and onboard strategic clients.

Lead strategic, cross-functional projects for enterprise U.S. accounts, managing plans, milestones, dependencies, risks, governance, stakeholder alignment, executive reporting, and escalations. Coordinate Customer Success, Sales, Product, Operations, Finance, Legal, Risk, and Technology teams from planning through stabilization and post-project review. Drive accountability and decision-making without direct authority while ensuring customer and business objectives remain aligned.

Manage the roadmap for integrating payment methods and payment service providers, from technical scoping through launch. Write engineering specifications, coordinate multiple integrations, collaborate on testing, track success metrics, communicate trade-offs, and improve integration processes through automation and AI tooling. The role requires close partnership with Engineering, Commercial, leadership, external partners, and clients in a rapidly scaling payments platform.

Product Manager supporting payment solutions across new and existing markets. Responsibilities include contributing to product strategy and roadmap development, prioritizing features, translating business requirements into technical specifications, collaborating with Engineering, Commercial, Marketing, and Implementation teams, supporting product launches, and tracking payment metrics to guide decisions and improvements.

Manage and grow strategic B2B customer accounts, serving as a trusted advisor while driving retention, product adoption, upselling, cross-selling, and renewals. Monitor account health and satisfaction, identify optimization opportunities, coordinate internal teams, support payment product implementations, and communicate customer insights to Product and Operations. Prepare reports and business reviews while maintaining accurate CRM records.

Lead all finance functions including strategy, forecasting, reporting, cash and capital management, compliance (IFRS), investor relations, financial modeling, and building a scalable finance team to support rapid growth and international expansion in the payments industry.

Lead design and implementation of scalable backend services and APIs, improve performance and reliability of distributed systems, guide engineering teams on architecture and best practices, optimize data models, caching, and asynchronous processes, and collaborate with Product and Engineering to deliver robust backend solutions.

Lead and scale client integration operations for a payments platform: manage integration team, oversee end-to-end onboarding, define API and data-handling best practices, collaborate with product/engineering/sales, ensure secure compliant integrations, and optimize processes to drive client satisfaction and retention.