Teams at Deployed

The Technical Support Analyst Tier 2 will help customers troubleshoot issues in WMS, manage configurations, support cloud solutions, and ensure customer satisfaction through effective communication and documentation.

Responsible for data entry, reconciling accounts, preparing GST returns, and maintaining communication with clients regarding their accounts.

The role involves developing plugins for Atlassian Jira, supporting customer needs, using AI in development, and managing support cases, while learning and growing with the company.