Jobs at dentalcorp

Provides bilingual English and French deskside, remote, and service desk support for corporate users and dental practices. Troubleshoots Microsoft 365, Windows devices, networks, VPN, identity systems, hardware, mobile devices, and conference technologies. Manages incidents, service requests, device lifecycles, access administration, documentation, vendors, security procedures, and technology projects while delivering white-glove executive support.

Manage regional marketing for a portfolio of dental practices, using market intelligence and performance data to identify growth opportunities and improve marketing effectiveness. Develop practice-level marketing plans, advise on patient acquisition, retention, budgets, and spending, and lead initiatives for mergers, acquisitions, relocations, and new practice builds. Partner with operations and practice leaders, manage stakeholders and priorities, and conduct performance reviews and growth planning.

Administer, configure, monitor, and support enterprise applications, ensuring reliable performance, secure access, and positive user experiences. Troubleshoot incidents, data issues, integrations, and access problems; support releases, upgrades, testing, implementations, and post-release monitoring. Maintain technical documentation and change records while partnering with users, vendors, managed service providers, and Technology teams. Contribute to onboarding, training, process improvements, security, data integrity, and incident, problem, change, release, and vendor management.

Manage employee relations cases from intake through resolution, coach leaders on performance and workplace matters, conduct fact-finding and investigations, support accommodations and leave-related processes, identify legal and compliance risks, and maintain confidential, audit-ready case records. The role partners with Legal, Compliance, Privacy, Health and Safety, and other stakeholders to ensure fair, consistent outcomes and improve HR advisory processes.

Provides employee relations guidance to leaders, managing workplace cases from intake through closure. Advises on performance, attendance, conduct, conflicts, discipline, accommodations, leaves, disability, workers’ compensation, and return-to-work matters. Conducts fact-finding and workplace investigations, identifies employment and compliance risks, maintains confidential audit-ready records, and collaborates with legal, compliance, privacy, safety, operations, and People teams. Requires bilingual French-English proficiency and 3–5 years of progressive HR experience.

Oversee dentist compensation administration and accounts receivable analysis across dental practices. Validate doctor payments, review financial data, prepare journal entries and reconciliations, analyze AR trends and variances, support month-end close, resolve practice-level issues, improve reporting and controls, assist with acquisitions, and mentor junior team members.

Supports development, maintenance, and troubleshooting of enterprise data pipelines, including ingestion, transformation, validation, data modeling, and source-system integration. Works with Snowflake and cloud data platforms to improve data quality, documentation, monitoring, and operational processes. Collaborates with engineers, architects, QA, analysts, and business stakeholders while developing skills in SQL, ETL/ELT, orchestration, data warehousing, testing, and disciplined software delivery.

Leads a portfolio of dental clinics across British Columbia, coaching Clinic and Office Managers while driving patient experience, quality, operational execution, financial performance, compliance, and team engagement. Owns regional P&L results, supports workforce and budgeting decisions, implements operational standards, manages escalated patient concerns, develops leaders, and facilitates clinic integrations and growth. This hybrid role requires frequent regional travel and collaboration with clinic, clinical, and Support Centre teams.

Lead and scale an enterprise, multi-location SEO program across 600+ sites. Define strategy and KPIs, build AI-powered automation and playbooks, own local and AI search optimization, manage stakeholders/vendors, analyze performance across sites, and drive new patient growth via organic, local, and AI search channels.

Lead operations for a portfolio of dental practices across Ontario, managing Regional Managers to drive financial performance, patient experience, and operational consistency. Translate enterprise priorities into regional strategies, identify improvement opportunities, and execute cross-functional initiatives. Use data and financial insight to manage P&L, forecasting, and KPIs, build partnerships with clinicians and practice managers, and champion accountability, collaboration, and continuous improvement. Requires regional travel and leadership development.