Teams at Definity

Lead and manage corporate partnerships across Sonnet and Petline, driving new distribution launches, partner retention, and P&L accountability. Collaborate cross-functionally to onboard and enable partners, optimize partner value, and recommend growth or exit strategies while ensuring financial performance and operational improvements.

Review veterinary medical records to assess pet insurance risk, apply or adjust policy exclusions, advise cross-functional teams, communicate findings to customers and clinics, ensure compliance with insurance and veterinary regulations, and maintain up-to-date veterinary knowledge to support risk management.

Manage complex Commercial General Liability (GL) and ABI claims end-to-end, including multinational and specialty losses. Investigate, evaluate liability and damages, set reserves, negotiate settlements, manage litigation and outside counsel, pursue recoveries, and coordinate with underwriting, reinsurance, actuary, and senior leadership. Mentor junior staff, ensure file quality and timely communication, and support claims capability transformation for new markets and specialty lines.