Teams at A-dec

Provides domestic customer and sales team support for dental equipment, furniture, and digitally connected products. Troubleshoots technical issues by phone and email, researches and escalates defects, processes orders, generates quotes, configures products, explains policies, and follows up to ensure resolution. The role requires strong customer service, communication, organization, and problem-solving skills, with preferred experience in mechanical and technical troubleshooting.

The Director of Global Product Management leads product management teams for dental products, overseeing strategic vision, competitive analysis, and market share growth while mentoring the team and driving brand awareness.

The Senior Quality Assurance Specialist is responsible for managing the Quality Management System, internal audits, cross-functional team collaborations, and continuous improvement initiatives related to quality processes.