Teams at DDN Storage

Provides first-level technical support for Tintri storage solutions in a 24x7x365 environment. Owns customer cases from intake through resolution or escalation, troubleshoots hardware, software, operating system, networking, virtualization, and storage issues, analyzes logs and diagnostics, documents case activity, communicates with customers, and collaborates with senior engineers and engineering teams. The role also contributes to knowledge-base content and requires shift, weekend, and holiday coverage.

Designs and optimizes UBLK-based userspace block devices on Linux. Develops high-performance I/O paths, debugs userspace and kernel issues, tunes storage performance, collaborates on architecture, reviews code, benchmarks systems, supports QA testing, and analyzes logs. Requires strong C programming, Linux internals, io_uring, concurrency, kernel interaction, debugging, storage frameworks, clustering, and production performance-tuning experience.

Design, develop, maintain, and troubleshoot software for data-intensive storage workloads. Own architecture and core product areas, analyze and fix bugs across platforms, collaborate with distributed engineering teams, document products, and tune performance for specific environments.