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Managing Zendesk platform, optimizing customer service experience, configuring and customizing Zendesk, collaborating with teams to improve agent efficiency, problem-solving in Zendesk, and providing user reporting and training.
The Senior Workflow Integrations Engineer will be part of a dynamic team developing and maintaining media file workflow systems for a broadcast environment. Responsibilities include designing workflows, integrating engineering platforms, creating documentation, providing technical assistance, and managing project delivery. Must have experience in workflow automation, video encoding, file transcoding, file distribution, and various programming languages and technologies.
Watch-Party Coordinator responsible for critical back-end tasks to ensure DAZN Watch Party product setup for live events. Responsibilities include updating event details, communication, and maintaining internal systems. Excellent attention to detail and ability to work in a team required. Company values include being ambitious, inventive, passionate, brave, and supportive.
As an EUC Engineer at DAZN, you will provide advanced desktop support to executives, manage technical problems, optimize user-facing infrastructure, ensure service levels, and collaborate with technology teams for seamless IT operation.
Lead and manage a team of talented iOS developers to drive the development of high-quality, scalable, and maintainable iOS applications.
Seeking an Engineering Manager with 8-15 years of experience, including leading technical teams. Responsibilities include product excellence, team growth, and organizational relationships. Must have experience in API management, cloud services, and software engineering practices. Strong communication and cross-functional skills required.
Lead the Account Sharing backend team within Streaming Engineering at DAZN. Manage roadmap, track deliveries, line manage team members, and provide technical guidance. Must have experience in video streaming, leading teams, delivering complex software solutions, and working with scalable backend services.
Manage two teams of engineers responsible for building DAZN Living Room application for Smart TVs, gaming consoles, and set-top-boxes. Lead full-stack engineers developing Node, React, and BrightScript-based solutions. Collaborate with technical stakeholders, optimize development process, support team growth, and contribute to technical strategy.
Looking for a DevOps Engineer passionate about building modern, scalable, and resilient tools and services. Responsibilities include working with Cloud technologies, implementing CI/CD pipelines, building secure systems, and collaborating with other teams. Requires at least 7 years of programming experience and expertise in Cloud providers like AWS.
Looking for a DevOps Engineer passionate about building modern, scalable, and resilient tools and services. Responsibilities include working with cutting-edge Cloud technologies, implementing CI/CD pipelines, building secure systems, monitoring environments, and collaborating with other teams.
Join the Data Platform team to build infrastructure, services, and tooling supporting data engineering and discovery. Collaborate on projects like moving services to Kubernetes and building a data discovery engine. Opportunity to work on high-performance data pipelines across cloud services.
Design, develop, and implement data-driven solutions, lead data processing pipelines, write clean code in Python and SQL, collaborate with teams, stay updated on industry trends.
Communicate with stakeholders, work in Google Analytics, strong SQL knowledge, advanced Excel skills, use reporting platforms like Tableau, Looker, experience with VAST tags, pixels trackers, and DSPs
Data Analyst position at DAZN-X in Hyderabad focusing on leveraging data analysis to drive insights, inform decision-making, and enhance user experience in a B2C environment. Responsibilities include in-depth data analysis, creating dashboards and reports, collaborating with cross-functional teams, and identifying opportunities for user engagement and experiences.
Seeking a Senior Data Analyst with expertise in SQL, Python, and Excel to empower Data Science and Business Intelligence teams. Responsible for data analysis, automation, insights generation, and ensuring data integrity.
Lead the build of a robust forecast, analyze trends, drive continuous improvement into the Customer Services operation, and ensure operational readiness for events and product development.
Creating and managing instructional materials to support customer service agents, developing knowledgebase structures, working across global markets to drive customer service standards. Requires Zendesk knowledge and experience in customer service process design.
Collaborate with Commercial Premises, local markets, and other functions to execute global retention strategy for B2B/B2C customers. Focus on increasing platform engagement, reducing churn, and improving subscriber LTV through emotional connections with customers. Coordinate testing and learning initiatives across markets. Location: Hammersmith, London. Benefits include access to DAZN, annual leave, medical insurance, and more. Key Responsibilities: Define and implement retention strategy, collaborate on brand direction, build customer lifecycle strategy, own B2B CRM journeys, lead global retention initiatives.
As a Coverage Administrator at DAZN, responsibilities include keeping schedules updated in CMS, inputting data, handling email queries, and working in a fast-paced sports environment. Key deliverables include updating events, meeting production goals, and scheduling sports events. Essential requirements include knowledge of MS Office applications, ability to prioritize tasks, and confident email handling. Desirable skills involve strong social media knowledge and good Google research skills. The job requires teamwork, communication, and delivering results.
The Content Systems Manager at DAZN is responsible for managing copy strings on the platform, publishing process for UX copy, optimizing tooling and workflows, maintaining copy guidelines, monitoring content performance, and stakeholder management. The role requires attention to detail, ability to work at a fast pace, collaborative attitude, problem-solving skills, and experience in stakeholder management across different markets.