Jobs at Daybreak

Lead a CS1 onboarding team and manage the operational relationship with an outsourced BPO partner. Coach frontline associates, enforce SLAs and quality standards, monitor onboarding KPIs, resolve bottlenecks, maintain SOPs and dashboards, and run partner business reviews to ensure consistent patient experience across internal and outsourced teams.

Lead and build Daybreaks national government sales function targeting VA, DoD, Medicaid, correctional, tribal, and public health systems. Develop GTM and contracting strategies, manage pipeline and forecasting, pursue RFPs/contract vehicles, recruit and coach a government sales team, and partner cross-functionally to drive adoption and reimbursement. Own CRM accuracy, reporting, and executive presentations to scale public-sector revenue.

Field-based sales role driving physician referrals for Daybreak's at-home sleep testing and oral appliance therapy. Build and execute territory strategy, educate and engage clinicians, run presentations and trainings, cultivate KOLs, collaborate with cross-functional teams, manage CRM and pipeline, and meet referral, revenue, and growth targets. Significant travel (50-70%).

Lead and scale Daybreak's post-sale account management function: build and manage a high-performing team, own strategic enterprise partnerships, drive renewals/expansion and net revenue retention, oversee onboarding/adoption and customer outcomes, establish scalable processes, KPIs and reporting, and collaborate cross-functionally to inform product and go-to-market strategy.

Lead end-to-end social content strategy and production to grow Daybreak's brand and audience. Develop repeatable content franchises, produce high-quality videos/photos, publish across platforms, engage community, track KPIs, and iterate based on performance while ensuring compliance with healthcare, legal, and brand standards.

Lead post-sale strategic partnerships and enterprise account growth. Manage $200K+ contracts, support onboarding and implementation, drive retention and expansion, coordinate cross-functionally, and scale processes to improve operational efficiency and customer experience.

Engage warm inbound leads via text, call, and email to present Daybreak's mandibular advancement devices, convert leads to sales, manage CRM records, build customer relationships, meet sales targets, and provide market feedback for product and strategy improvements.

Lead forecasting, financial modeling, and analytics infrastructure to inform leadership decisions. Build dashboards, translate data into executive recommendations, and drive cross-functional initiatives end-to-end using SQL, R/Python, Excel, and AI-enabled workflows.

Field-based enterprise sales role to expand Daybreak's at-home sleep testing and oral appliance therapy across VA Medical Centers, CBOCs, and affiliated physician networks. Own territory strategy, build clinical and procurement relationships, navigate VA contracting and formulary processes, deliver clinical education, and partner cross-functionally to onboard patients. Maintain CRM forecasting and exceed enterprise sales targets while traveling extensively across a large multi-state territory.

Sell Daybreak's FDA-cleared at-home sleep test and mandibular advancement devices by developing referral partnerships with clinics, physicians, DMEs, and MSOs. Execute strategic sales plans, conduct meetings and presentations, support partnership launch with clinical teams, manage accounts with patient support, attend conferences, and drive growth through relationship-building and market insights to meet monthly and quarterly targets.