Teams at Daybreak

Leads a sales team while managing Account Executive responsibilities, including engaging inbound leads through calls, texts, and emails, presenting mandibular advancement devices, converting prospects, and maintaining customer relationships. Owns sales targets and performance metrics, coaches representatives through huddles, one-on-ones, and call reviews, enforces CRM and follow-up standards, partners with operations and marketing, and promotes a patient-first sales culture.

Resolve escalated patient issues and cancellation requests while maintaining satisfaction, retention, policy compliance, and resolution budgets. Follow up on cases, monitor KPIs such as resolution time and customer satisfaction, and collaborate cross-functionally with product, sales, and marketing to address recurring problems and improve customer experience.

Staff Accountant responsible for payroll administration, revenue and refund postings, month-end close, journal entries, reconciliations, general ledger maintenance, accounts payable and receivable, financial reporting, audits, and tax support. The role partners with the Controller and cross-functional teams to improve accounting processes, controls, reporting, and scalable finance infrastructure.