DataVox
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Seeking a Solutions Architect to support the enterprise networking practice, providing consulting and design support for customers. Responsibilities include technical presentations, leadership in managing technical resources, pricing and scoping engineering services, proposing solutions to customers, and ensuring successful implementation of designed solutions.
As a HelpDesk Engineer at DataVox, you will provide Tier II/III technical support for clients, diagnose and resolve hardware & software issues, perform troubleshooting via phone, email & on-site, record client inquiries, perform installations and configurations, and support MS Office products and network devices.