Jobs at DataLab USA

Provides technical support for Windows endpoints, servers, peripherals, VOIP systems, applications, and networks. Responsibilities include troubleshooting, remote support, software deployment, patching, system monitoring, asset and ticket management, documentation, audited process compliance, and after-hours on-call participation. The role requires familiarity with Windows, Linux, macOS, networking, virtualization, Active Directory, MDM, cloud platforms, endpoint security, and scripting.

Provides Tier 1 and Tier 2 support for Microsoft 365, endpoints, identity, email, and devices. Administers Intune, Active Directory, Azure AD/Entra ID, and endpoint lifecycle processes, including imaging and provisioning. Resolves incidents through Jira, creates technical documentation, participates in Agile ceremonies, and collaborates with infrastructure, security, and platform teams. The role also supports Linux, SQL or Python-based diagnostics and automation, PowerShell scripting, ITIL practices, and AI-enabled support improvements.

The Digital Lead identifies digital marketing opportunities across client accounts, supports client executives with pitches and RFPs, designs audience activation and programmatic solutions, manages identity and activation partnerships, and feeds market insights into the product roadmap. The role serves as a digital subject-matter expert in client meetings, supports complex sales cycles, attends industry events, and helps drive digital revenue growth and new product offerings.

Develop and maintain database systems supporting marketing campaigns, including production scripts, tables, stored procedures, views, functions, ETL feeds, data warehouse metadata, automated reporting, and quality-control processes. Prepare campaign universes, selections, suppressions, and creative assignments. Perform code and data audits, troubleshoot production processes, document workflows, and identify process improvements while translating business requirements into executable technical solutions.

Monitors and quality-checks data processes, ETL workflows, data warehouses, and client reports. Reviews and improves documentation, identifies data quality issues, runs scripts, supports report modifications, automates production code, and develops ad hoc reports. The role requires understanding campaign data inputs, business requirements, and client objectives while communicating findings to internal stakeholders.

Entry-level production programming role supporting marketing technology processes. Responsibilities include monitoring and executing ETL, reporting, campaign, and data warehouse processes; reviewing QC reports; identifying data quality issues; generating client reports; documenting procedures; managing file transfers; and troubleshooting or automating production tasks after training. Requires a STEM bachelor’s degree, willingness to learn SQL, familiarity with Microsoft Office, strong attention to detail, communication, and teamwork.

Provide desktop and systems support for Windows 11/Servers, VOIP, and endpoints; troubleshoot applications/OSes; perform remote support, deployments, patching, monitoring, asset management, documentation, on-call rotation, and maintain processes in audited environments.

Build and maintain predictive models throughout their lifecycle, identify data patterns and business insights, develop analytic procedures and automation, perform complex ad hoc analyses, monitor model recalibration, and review model scoring and data transformation quality controls.

Build and maintain predictive models throughout their lifecycle, identify data patterns and trends, deliver decision-making insights, and develop analytic procedures and automation. The role also owns model recalibration, performs ad hoc analyses, addresses client strategy needs, and reviews model scoring and data transformation quality controls.

Develops and maintains database solutions supporting client marketing objectives, including SQL scripts, stored procedures, ETL feeds, data warehouses, automated reporting, campaign preparation, and quality-control processes. Performs code and data audits, troubleshooting, process documentation, data extraction, and production enhancements. Requires strong database development, programming, analytical, documentation, and collaboration skills.

Entry-level Production Programmer responsible for executing, monitoring, and quality-checking ETL, data warehouse, reporting, and campaign processes. The role involves troubleshooting production tasks, reviewing data quality, running SQL and ETL scripts, managing client files through FTP and MOVEit, creating ad hoc reports, updating documentation, and assisting with minor report enhancements. Candidates must have a computer science degree, SQL knowledge, strong attention to detail, and be local to Germantown, Maryland.

Monitor and quality-control data processes, ETL workflows, data warehouses, and client reports. Review and improve documentation, identify data-quality issues, execute existing scripts, support report enhancements, automate production code, and assist with ad hoc reporting. The role requires understanding campaign file inputs, data usage, client objectives, and business requirements while maintaining thorough documentation and communicating findings to stakeholders.

Provide Tier 1/2 support for Microsoft 365 and endpoint platforms, administer M365 services and Intune, manage AD/Azure AD, perform laptop imaging and lifecycle support, troubleshoot identity/email/device issues, track incidents in Jira, participate in Agile, and maintain runbooks and documentation while collaborating with Infrastructure and Security teams.

Provide IT support for Windows desktops/laptops, servers, VOIP phones and peripherals; troubleshoot OS and applications; perform remote support, patching and deployments; monitor systems, manage assets and tickets; document procedures; participate in after-hours on-call rotation; maintain audited environment processes; collaborate with team and end users.

Provide Tier 1/2 support for Microsoft 365 and endpoint platforms, manage Intune device policies, perform imaging and lifecycle support, troubleshoot identity/email/device issues, support AD/Azure AD, track incidents in Jira, create runbooks, and collaborate with Infrastructure, Security, and Platform teams.