Jobs at DataLab USA

The Data Scientist will build and maintain predictive models, analyze patterns in data, and design analytic procedures to aid business strategies.

Entry-level Production Programmer responsible for executing, monitoring, and quality-checking ETL, data warehouse, reporting, and campaign processes. The role involves troubleshooting production tasks, reviewing data quality, running SQL and ETL scripts, managing client files through FTP and MOVEit, creating ad hoc reports, updating documentation, and assisting with minor report enhancements. Candidates must have a computer science degree, SQL knowledge, strong attention to detail, and be local to Germantown, Maryland.

Monitor and quality-control data processes, ETL workflows, data warehouses, and client reports. Review and improve documentation, identify data-quality issues, execute existing scripts, support report enhancements, automate production code, and assist with ad hoc reporting. The role requires understanding campaign file inputs, data usage, client objectives, and business requirements while maintaining thorough documentation and communicating findings to stakeholders.

Serve as the primary client liaison for database marketing programs, coordinating requirements with programming and analytics teams. Manage daily client communications, lead meetings, QC deliverables, document requirements and results, prioritize tasks, troubleshoot issues, and support billing and reporting. Provide subject-matter guidance on client business processes and campaign rules.

The Programmer Analyst role focuses on monitoring processes, executing reports, performing data quality checks, and assisting with report modifications. Responsibilities include automating code, understanding client data inputs, and ensuring documentation is updated for efficiency.

Provide desktop and systems support for Windows 11/Servers, VOIP, and endpoints; troubleshoot applications/OSes; perform remote support, deployments, patching, monitoring, asset management, documentation, on-call rotation, and maintain processes in audited environments.

Provide Tier 1/2 support for Microsoft 365 and endpoint platforms, administer M365 services and Intune, manage AD/Azure AD, perform laptop imaging and lifecycle support, troubleshoot identity/email/device issues, track incidents in Jira, participate in Agile, and maintain runbooks and documentation while collaborating with Infrastructure and Security teams.

Monitor and execute existing ETL, reporting and campaign processes; run and QC data feeds, DWH updates, and client reports; troubleshoot production tasks; update documentation; assist with minor report modifications and ad-hoc reporting; use FTP/MoveIT/JIRA and internal Wiki.

Provide IT support for Windows desktops/laptops, servers, VOIP phones and peripherals; troubleshoot OS and applications; perform remote support, patching and deployments; monitor systems, manage assets and tickets; document procedures; participate in after-hours on-call rotation; maintain audited environment processes; collaborate with team and end users.

Provide Tier 1/2 support for Microsoft 365 and endpoint platforms, manage Intune device policies, perform imaging and lifecycle support, troubleshoot identity/email/device issues, support AD/Azure AD, track incidents in Jira, create runbooks, and collaborate with Infrastructure, Security, and Platform teams.

Develop and maintain database systems, ETL feeds, stored procedures, views and automated reports to support marketing campaigns. Build data warehousing metadata, QC processes, campaign selection scripts, perform audits, create documentation, and troubleshoot production processes.

Support full-cycle recruiting and HR generalist duties: source, screen, interview, onboard, handle employee relations, maintain compliance with labor laws and immigration, and contribute to HR projects and policy implementation.