Teams at DataLab USA

Serve as the primary client liaison for database marketing programs, coordinating requirements with programming and analytics teams. Manage daily client communications, lead meetings, QC deliverables, document requirements and results, prioritize tasks, troubleshoot issues, and support billing and reporting. Provide subject-matter guidance on client business processes and campaign rules.

The Programmer Analyst role focuses on monitoring processes, executing reports, performing data quality checks, and assisting with report modifications. Responsibilities include automating code, understanding client data inputs, and ensuring documentation is updated for efficiency.

Provide desktop and systems support for Windows 11/Servers, VOIP, and endpoints; troubleshoot applications/OSes; perform remote support, deployments, patching, monitoring, asset management, documentation, on-call rotation, and maintain processes in audited environments.