Jobs at DataDome

Leads DataDome’s global Customer Success Manager organization, owning retention, churn prevention, customer health, executive relationships, segmentation, hiring, enablement, playbooks, and QBR standards. The role directly manages CSMs, partners with adjacent post-sale teams, reports retention metrics to executives, and scales the organization across regions. It is based in New York City with a hybrid schedule and international travel.

Lead the commercial legal function in the Americas by negotiating SaaS, licensing, services, DPA, partner, and vendor agreements. Advise Sales, Marketing, and Operations, develop scalable contract processes and playbooks, support marketing claims, manage disputes and risk, and monitor developments in commercial law, cybersecurity, and AI.

Owns new customer acquisition and ARR growth across a Southwest enterprise territory. Responsibilities include strategic prospecting, pipeline generation, lead qualification using MEDDPICC, collaboration with marketing, BDR, sales engineering, technical, and product teams, CRM management in Salesforce, enterprise negotiations, free-trial conversion, and closing complex six-figure deals. The role requires consistent quota attainment and selling cybersecurity solutions to technical and executive stakeholders.

Own and grow a Midwest enterprise territory by generating pipeline, qualifying opportunities, selling cybersecurity solutions to technical stakeholders, and closing complex six-figure deals. The role requires managing enterprise sales cycles using MEDDPICC, collaborating with marketing, BDR, sales engineering, product, and technical teams, maintaining Salesforce records, negotiating agreements, and driving new annual recurring revenue.

Analyze fraud patterns such as account takeovers and fake subscriptions, improve fraud detection quality, investigate customer cases, and report findings. The role contributes to product development by recommending detection signals and UI improvements, collaborates with Solution Engineers and customers, and uses Python, SQL, scripting, AI, Kibana, and Elasticsearch to automate analysis and strengthen web-threat detection.

Generate qualified enterprise sales meetings through cold calling, email, and social selling. Identify decision-makers, nurture leads, communicate prospect needs to Account Executives, maintain Salesforce data, and collaborate with Sales, Marketing, Growth, Events, Partnerships, and Account Management teams. The role supports pipeline growth across Europe and requires strong communication, resilience, customer-problem identification, and near-native English.

Develop customer dashboard features, improve frontend performance, resolve QA and production bugs, plan and prioritize engineering work, and use AI-assisted tools in daily development. The role requires strong Angular experience and offers autonomy in shaping technical proposals and owning initiatives. Engineers may optionally grow into full-stack development with Symfony and PHP, while continuing to deepen frontend expertise or pursue technical leadership.

Lead the strategy and roadmap for DataDome’s shared platform and customer lifecycle experience, covering onboarding, configuration, dashboards, identity, APIs, integrations, provisioning, entitlements, metering, billing, and automation. Partner across Product, Engineering, Design, Security, Data, Finance, and Revenue Operations to improve adoption, self-service, scalability, reliability, and expansion. Drive AI-enabled customer and internal workflows while balancing business value, technical leverage, risk, and operational efficiency.

Generate new monthly recurring revenue by hunting enterprise prospects, building and managing pipeline, qualifying opportunities using MEDDPIC, conducting product trials, negotiating agreements, and closing new B2B SaaS customers across EMEA. Maintain detailed CRM records, exceed sales quotas, collaborate with Growth and Partner teams, and develop a strong understanding of customer pain points, ROI, and DataDome’s bot management solution.

Partner with sales to lead technical pre-sales activities across EMEA: run demos, define customer success criteria, design and configure DataDome solutions, translate technical requirements for stakeholders, manage evaluations, and liaise with product, engineering and marketing to drive adoption and feedback.

Work with the Threat Research team to apply generative AI and LLMs to fraud and threat detection: prototype multi-agent pipelines, build a GenAI cloud stack, integrate AI features into products, and collaborate with engineering teams to automate traffic analysis and generate detection summaries.

This job invites spontaneous applications for potential future opportunities, encouraging candidates to express interest without a specific job opening listed.

The Workplace Experience & Office Manager is responsible for fostering employee well-being, managing office operations, overseeing supplier contracts, and enhancing workplace culture.

Lead global accounting for a multi-entity SaaS group: own month/end and year-end close governance, technical accounting policies, audit coordination, revenue and intercompany accounting, process improvements, and people development to scale finance operations.

Build and maintain DataDome's client-side JavaScript Tag and server-side integration modules for edge runtimes and backend platforms. Own integration components across multiple languages, improve CI/CD, testing, performance and security, mentor engineers, support onboarding and incident response, and drive technical direction for integrations.

As a Senior Customer Success Manager, you will lead customer relationships post-sale, ensuring value realization, driving product adoption, and identifying expansion opportunities with enterprise clients in cybersecurity.

As a Product Marketing Manager at DataDome, you will lead go-to-market strategies, create impactful messaging, conduct market analysis, and enable sales and marketing alignment. Collaborate cross-functionally to protect digital assets from AI-driven threats and cyber fraud.