Search the 5 jobs at Datacor, Inc.

The Lead Account Manager will manage a portfolio of ERP customers in the Chemical and Food & Beverage sectors, focusing on growing recurring revenue, ensuring customer satisfaction, and identifying upsell opportunities. Responsibilities include developing relationships, conducting business reviews, and collaborating with internal teams for client success.

As a Software Developer at Datacor, you will design and implement features for the ERP product, diagnose software defects, and optimize code. You'll collaborate with developers and stakeholders to ensure the product meets business needs and quality standards.

As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.

The Product Support Specialist at Datacor is responsible for providing assistance and troubleshooting support for the ERP system. This role includes educating clients on system functionality, resolving inquiries, maintaining communication regarding service requests, and collaborating with other teams to improve service quality and prevent incidents. Documenting support tickets and participating in process reviews are also key responsibilities.

The Technical Support Engineer will assist customers with software and hardware issues, support pre-sales by demonstrating software, troubleshoot simulations, document client requests, and maintain product documentation to enhance user experience with Chemstations' software.