Jobs at D2L

Owns the full product lifecycle for Creator products, including product vision, strategy, roadmaps, requirements, prioritization, agile delivery, market launch, and end-of-life. The role partners cross-functionally with engineering, design, marketing, sales, customers, and leadership. Responsibilities include customer discovery, competitive and feasibility analysis, backlog management, business-case development, release readiness, product innovation, and thought leadership. Candidates should bring strong business and technical skills and 8+ years of software product management experience.

Own strategic relationships with North American higher education customers, driving adoption, satisfaction, retention, and value from D2L’s Brightspace LMS. Develop customer success and retention plans, establish measurable goals, coordinate cross-functional initiatives, conduct business reviews, support renewals, oversee implementation transitions, and educate customers on support resources. The role requires executive relationship-building, consultative communication, analytical skills, and approximately 30% travel.

Creates persuasive proposals, pitch documents, presentations, and other sales collateral for prospective and existing clients. Manages multiple documents under tight deadlines, edits content, enforces style standards, coordinates subject matter experts, facilitates reviews, and maintains content libraries and templates. The role also supports proposal-team operations, develops process efficiencies, builds self-service resources, and contributes to best practices and special projects.

Supports the sales process by becoming an expert in the Brightspace platform, conducting needs analyses, delivering tailored product demonstrations, preparing presentations and proposals, creating technical documentation, and coordinating internal subject-matter experts. The role partners with sales and product teams, engages stakeholders across education and business environments, and attends meetings and conferences with 25–50% travel.

Supports the sales process by mastering Brightspace and D2L solutions, conducting needs analyses, creating tailored demonstrations and presentations, writing proposals, and preparing technical documentation. Partners with sales, product management, and internal subject-matter experts to address customer requirements and use cases. Engages stakeholders across education and business environments, attends sales meetings and conferences, and travels 25–50% across North America.

Leads complex global RFP, RFI, and RFQ responses from qualification through submission. Manages timelines, stakeholders, risks, reviews, writing, editing, messaging, and proposal quality while coordinating cross-functional teams. Provides strategic guidance on pursuit positioning, competitive differentiation, and response effectiveness. Partners with Sales, Solutions Engineering, Services, Finance, Legal, Security, and Marketing, while mentoring team members and improving proposal processes, content, and operational efficiency.

Leads D2L’s global public relations and communications strategy, including media relations, executive communications, crisis management, awards, reputation, and thought leadership. Advises senior leaders, manages agencies and budgets, builds media relationships, oversees a high-performing team, and integrates AI into communications research, content development, monitoring, and analytics. The role also drives major announcements, speaking engagements, measurable brand outcomes, and integrated communications programs across global markets.

Lead technical pre-sales activities for D2L's Brightspace platform: design and validate solutions, deliver tailored product demonstrations, conduct needs analysis, support proposals, and collaborate with sales and product teams. Coach peers, create technical documentation, and travel to customer meetings and conferences.

D2L seeks candidates interested in various roles to transform education. Applicants should highlight potential impact and AI tool acumen.