Jobs at D2L

Serve as a trusted technical advisor to strategic customers, providing guidance on infrastructure, support incidents, integrations, projects, and product adoption. Lead customer meetings, escalations, account growth, enablement sessions, and cross-functional resolution efforts. Mentor team members, improve internal processes, communicate product plans, and maintain expertise in D2L solutions. The role requires strong relationship management, project organization, technical communication, independent remote work, and after-hours availability.

Leads D2L’s global public relations and communications strategy, including media relations, executive communications, crisis management, awards, reputation, and thought leadership. Advises senior leaders, manages agencies and budgets, builds media relationships, oversees a high-performing team, and integrates AI into communications research, content development, monitoring, and analytics. The role also drives major announcements, speaking engagements, measurable brand outcomes, and integrated communications programs across global markets.

Lead technical pre-sales activities for D2L's Brightspace platform: design and validate solutions, deliver tailored product demonstrations, conduct needs analysis, support proposals, and collaborate with sales and product teams. Coach peers, create technical documentation, and travel to customer meetings and conferences.

Creates persuasive proposals, pitch documents, presentations, and other sales collateral for prospective and existing clients. Manages multiple documents under tight deadlines, edits content, enforces style standards, coordinates subject matter experts, facilitates reviews, and maintains content libraries and templates. The role also supports proposal-team operations, develops process efficiencies, builds self-service resources, and contributes to best practices and special projects.

Develop and automate software tests, define team quality strategies, identify defects and risks, conduct exploratory testing, contribute to code reviews and reliability engineering, and improve automation frameworks. The role collaborates closely with developers, designers, product managers, and other testers in an Agile environment while advocating for users and fostering a strong quality culture.

The Software Developer role is focused on creating innovative educational technology solutions. Responsibilities include coding, problem-solving, and collaborating with product teams to enhance user experiences.

D2L seeks candidates interested in various roles to transform education. Applicants should highlight potential impact and AI tool acumen.

Serve as the technical escalation and pre-sales architecture lead supporting Solutions Engineers. Engage customers to gather integration and security requirements, design and document technical solutions (integrations, authentication, data exchange), mitigate risks to wins and implementations, liaise with services/implementation teams, and enable internal teams through reusable assets and presentations to drive successful sales outcomes.

Serve as the technical escalation for Solutions Engineers, design and present integration and security solutions for LMS (Brightspace) implementations, scope complex technical requirements for sales, mitigate delivery risks, liaise with implementation teams, and create enablement assets to support sales and services.