Teams at D2L

Serve as a strategic partner to customers to design and execute Brightspace adoption and success plans, drive measurable outcomes, assess health and risk, run enablement and adoption initiatives, influence cross-functional teams, and increase customer lifetime value through engagement, advocacy, and data-driven interventions.

Serve as the technical escalation and pre-sales architecture lead supporting Solutions Engineers. Engage customers to gather integration and security requirements, design and document technical solutions (integrations, authentication, data exchange), mitigate risks to wins and implementations, liaise with services/implementation teams, and enable internal teams through reusable assets and presentations to drive successful sales outcomes.

Serve as the technical escalation for Solutions Engineers, design and present integration and security solutions for LMS (Brightspace) implementations, scope complex technical requirements for sales, mitigate delivery risks, liaise with implementation teams, and create enablement assets to support sales and services.