Jobs at D·engage

Serve as first-line technical contact for clients: troubleshoot usability, API, import/export, campaign issues; manage client onboarding; collaborate with account managers; escalate to level 2 when needed to ensure timely technical resolution.

Lead technical sales for Dengage in Brazil: run discovery, design solutions, build demos/PoCs, handle RFPs and security reviews, and ensure smooth handovers to implementation while articulating ROI to C-level stakeholders.

The Customer Engagement Manager will build relationships with customers to ensure their success and retention, manage a portfolio of accounts, provide training, address inquiries, and drive renewals and upselling efforts.

The CX Enablement Manager will oversee projects from design to implementation, ensuring successful delivery by collaborating with clients and internal teams. Responsibilities include project management, progress monitoring, and proactive communication to enhance customer engagement using company solutions.

Drive net-new enterprise sales across Banking, Retail, Fashion, and E-commerce. Build pipeline through outbound prospecting, manage full sales cycle, engage C-level and cross-functional stakeholders, coordinate demos and RFPs with Presales and Product, and consistently meet revenue targets while providing market feedback.

Manage a portfolio of clients as primary liaison, driving implementation of digital marketing strategies, technical consultation, project management, and identifying upsell opportunities to ensure retention and growth.

Provide technical support for SaaS clients: troubleshoot API integrations, data imports/exports, campaign execution, segmentation, and basic deliverability. Analyze logs and database records, write SQL for validation, collaborate with Account Management and escalate complex issues to Engineering while following SLAs and helpdesk workflows.

The Global Finance Director will oversee financial operations, ensure compliance, and deliver financial reporting to support strategic decisions in a multinational SaaS environment.

Generate and qualify outbound B2B SaaS leads in Jordan: source prospects (Apollo), research accounts, run personalized multichannel outreach, nurture leads, book meetings for AEs, maintain Zoho CRM hygiene, and meet daily/weekly KPIs.

The CX Support Specialist will troubleshoot technical issues, analyze logs, assist clients with integrations, and collaborate with teams to resolve client queries swiftly.