Jobs at Cyber Advisors

Provides remote and on-site IT support for clients, diagnosing and resolving hardware, network, and software issues. Maintains knowledge of client environments and performs major technology migrations involving Exchange, Active Directory, and other platforms. The role requires strong networking, Windows infrastructure, troubleshooting, documentation, communication, prioritization, and customer-service skills, along with process improvement and continuous learning.

The Senior Project Engineer – Networking is responsible for leading the design, implementation, and delivery of complex networking and security solutions, primarily using Fortinet technologies, while acting as a technical advisor to clients.

Provide hybrid on-site and remote systems engineering and support for clients: troubleshoot hardware, network, and software issues; perform patch management and backups; manage servers, networking, firewalls, and Office 365 administration; maintain documentation and proactively improve processes. Requires reliable transportation and occasional evening/weekend availability.

The Account Executive drives customer acquisition and expands client relationships, focusing on IT and cybersecurity solutions for SMBs and mid-market organizations. Responsibilities include managing customer relationships, using data-driven prospecting, and collaborating on client solutions.

Support planning and execution of IT and cybersecurity projects by tracking schedules, deliverables, risks, and documentation; coordinate client meetings, communications, change orders, handoffs, and billing notifications; maintain project records in ConnectWise and Microsoft 365; escalate issues and support process improvements to keep multi-client projects on track.