Jobs at Cyber Advisors

Coordinates IT and cybersecurity projects across schedules, milestones, deliverables, risks, documentation, communications, vendors, clients, and technical teams. Maintains project records in ConnectWise and other tools, prepares reports and meeting materials, supports client meetings, monitors approvals and scope, coordinates change orders and closeouts, and escalates issues. The role also supports workflow improvements and administrative activities. It is hybrid in Maple Grove, Minnesota, with occasional equipment handling up to 50 pounds.

Provides remote and on-site IT infrastructure support for clients, diagnosing hardware, network, and software issues. Manages Windows and macOS environments, servers, networking, security tools, virtualization, Active Directory, Exchange, DNS, DHCP, and Microsoft 365. Leads major technology migrations, documents solutions, communicates technical concepts to nontechnical audiences, prioritizes multiple support tasks, and identifies process improvements.

Monitor and respond to alerts, perform initial triage and troubleshooting across servers, workstations, and network equipment, and document resolutions. Assist with system maintenance, patch management, configuration documentation, and process improvement. The role requires broad networking, operating system, server, virtualization, firewall, Microsoft administration, troubleshooting, communication, and customer service skills.

Provides onsite and remote IT support for client environments, diagnosing hardware, network, and software issues. Manages system updates, patching, servers, workstations, virtualization, firewalls, Microsoft technologies, backups, and security solutions. Maintains system documentation, learns customer environments, prioritizes multiple tasks, explains technical issues clearly, and delivers customer-focused troubleshooting with minimal supervision.

Provides remote and on-site IT support for clients, diagnosing and resolving hardware, network, and software issues. Maintains knowledge of client environments and performs major technology migrations involving Exchange, Active Directory, and other platforms. The role requires strong networking, Windows infrastructure, troubleshooting, documentation, communication, prioritization, and customer-service skills, along with process improvement and continuous learning.