Search the 49 jobs at Cyara

As an Associate Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure they gain value from Cyara's solutions, and articulate measurable ROI to stakeholders. Responsibilities include overseeing customer outcomes, negotiating long-term renewals, and managing programs effectively.

The Technical Account Team Manager will lead a team of Technical Account Managers, ensuring clients maximize the value of Cyara's solutions. Responsibilities include coaching, mentoring, setting development goals, and driving process improvements to enhance team performance and customer success.

As a Senior Software Engineer at Cyara, you will design, implement, test, and maintain software solutions, gather product requirements, and collaborate to develop innovative applications for a hosted Asterisk platform leveraging NLP technologies.

The Revenue Operations Analyst supports sales, marketing, and finance teams by analyzing revenue data, managing systems, providing insights, developing forecasting models, and ensuring data integrity across departments.

The Senior Revenue Operations Analyst will analyze revenue data to identify trends and provide actionable insights for sales, marketing, and finance teams. Responsibilities include managing CRM systems, optimizing revenue processes, and collaborating with teams to ensure revenue projections are accurate and strategic decision-making is supported.

The Senior Software Development Engineer in Test (SDET) will develop testing tools, automate testing processes, create and maintain automated test scripts, and ensure quality practices are adhered to. Responsibilities include collaborating with team members to enhance quality standards and conducting various types of software testing to meet market requirements.

As an Engineering Manager at Cyara, you will lead a team of engineers focused on ColdFusion and modern front-end technologies like React and Angular. You'll provide technical guidance, oversee service ownership, and implement best practices for software development while ensuring high-quality solutions and team performance.

The Digital Content Developer will collaborate with the Education and Digital Content teams to create and maintain a digital content library, including installation guides, API documentation, and training materials. The role requires expertise in technical writing and video production to develop content for Cyara’s customers and partners.

The Sr. People Partner will oversee all HR initiatives for the India Team, focusing on cultural integration, advising employees and management on organizational changes, retention strategies, and participation in global HR initiatives. This role is crucial for aligning people-related operations with business objectives.

The Compliance Analyst will support compliance functions within the Governance Risk and Compliance team by managing compliance frameworks, data privacy, and vendor risk programs, assessing risks, and conducting compliance monitoring and assessments.

The Senior Support Engineer will provide technical support to enterprise customers, leveraging expertise in testing and contact center technologies. They will handle high-pressure situations, manage escalations, and act as a technical advisor to ensure customer success with the Cyara Platform.

The Senior Scrum Master will lead change within the organization, promote Agile methodologies, and ensure consistent delivery of business value across teams in a globally distributed engineering department. This role involves championing best practices in Scrum and facilitating collaboration among teams.

The Product Owner at Cyara is responsible for bridging product strategy and development, ensuring successful delivery of the Customer Experience Assurance Platform. Key responsibilities include managing product improvement for sales and customer satisfaction, aligning product offerings with profitability and growth objectives, and overseeing product architecture for operational effectiveness.

The Senior Software Engineer will be responsible for innovative software development, solving complex problems to improve UX delivery, and contributing to scalable systems architecture within Cyara’s TestRTC Development team. They will utilize cutting-edge tools to enhance efficiency and quality in product development.

The NOC Engineer at Cyara will monitor the global SaaS platform, maintain uptime commitments, upgrade systems, diagnose issues, and collaborate with other teams to resolve problems, ensuring high-quality service and customer focus.

As an AI Engineer, you will design, develop, and implement AI algorithms and models, optimize them for performance and accuracy, train machine learning models on large datasets, and ensure seamless integration and deployment within the company's infrastructure.

As a Senior SDET at Cyara, you will create testing tools and automate testing processes. Responsibilities include developing and maintaining automated test scripts, conducting various tests, analyzing defects, and ensuring quality practices are followed while collaborating with team members.

As a Senior Software Engineer at Cyara, you will develop and maintain CTI and CVA solutions for the Automated CX Platform. Your responsibilities include driving innovation and efficiency, contributing to scalable systems architecture, and delivering impactful UX solutions while collaborating across the organization.

As an Engineering Manager for AI & Data Science at Cyara, you will lead and mentor a team, oversee AI and data science projects, and enhance product offerings through innovative solutions. Responsibilities include conducting performance reviews and supporting team development.

As an ML Operations Engineer, you will design and manage infrastructure for deploying machine learning models, ensure integration with existing systems, develop monitoring solutions, troubleshoot performance issues, and regularly update models to ensure they deliver consistent value to clients.