Jobs at Cyara

The Senior Financial Analyst partners with Finance and Procurement on budgeting, forecasting, expense management, vendor spend analysis, month-end reporting, and financial modeling. The role prepares variance analyses, Budget-versus-Actual reports, executive and board materials, and cost-saving recommendations. It also develops spend controls, monitors vendor commitments, supports procurement decisions, and improves FP&A processes and tools.

Own product marketing for Cyara’s Agentic AI assurance products, including positioning, messaging, go-to-market launches, competitive strategy, sales enablement, technical content, analyst and press engagement, and pipeline measurement. Partner closely with Product, Sales, Demand Generation, and Customer Success to translate technical capabilities into compelling enterprise-market narratives. The role requires experience in B2B SaaS or AI product marketing, enterprise sales-led motions, technical audiences, and measurable product launches.

Own product marketing for Cyara’s Agentic AI assurance products, including positioning, messaging, go-to-market launches, competitive intelligence, sales enablement, technical content, and cross-functional collaboration. The role targets enterprise buyers through sales-led motions and requires measurable pipeline impact, strong writing and presentation skills, and comfort working with technical teams. Experience in AI, contact centers, QA, testing, observability, or monitoring is advantageous.

Own enterprise account growth and quota attainment across UKI/EMEA in a pure farming role. Responsibilities include territory and account planning, pipeline forecasting, buyer identification, outbound campaigns, complex SaaS sales, negotiation, competitive positioning, contract closure, and strategic stakeholder relationship management with multinational clients.

Own product marketing for Cyara’s agentic AI assurance portfolio, including positioning, messaging, launches, buyer research, competitive intelligence, sales enablement, technical content, and analyst relations. Partner cross-functionally with Product, Sales, Demand Generation, and Customer Success to drive enterprise pipeline and bookings. The role begins as an individual contributor and may grow into team leadership.

Own product marketing for Cyara’s agentic AI assurance platform, including positioning, messaging, launches, competitive intelligence, sales enablement, technical content, and analyst or press briefings. Partner cross-functionally with Product, Sales, Demand Generation, and Customer Success to drive enterprise pipeline. The role requires 5+ years of B2B SaaS or AI product marketing experience, successful product launches, strong writing and presentation skills, and experience selling to technical enterprise buyers.

Monitor and maintain Cyara’s global SaaS platform across AWS, Linux, Windows, VoIP, and contact-center systems. Respond to critical alerts in a 24x7 rotation, troubleshoot infrastructure and applications, manage upgrades, support uptime SLAs, monitor costs, and document incidents and runbooks. The role also develops automation and uses AI-assisted operational tools while coordinating incident updates with Support teams.

Manage strategic EMEA partnerships across AI providers, CCaaS companies, GSIs, and consultants. Recruit and onboard partners, negotiate agreements, develop joint business plans and go-to-market strategies, monitor performance, coordinate enablement, and collaborate with Sales, Marketing, Product, Customer Success, and Professional Services. Represent the company at industry events while expanding partner influence, revenue contribution, and market reach.

Manage and grow global systems integrator partnerships to drive pipeline, bookings, revenue, and market expansion. Develop alliance strategies, joint business plans, co-selling motions, and go-to-market programs. Build executive relationships, identify opportunities across CX and digital transformation initiatives, coordinate partner and internal teams, and forecast partnership-driven revenue. Represent the company at partner events and track alliance performance metrics.

Drive enterprise SaaS sales by achieving quotas, developing territory and account plans, forecasting pipeline, creating demand, and managing complex consultative sales cycles. Build relationships with Fortune 500–1000 and C-level buyers, demonstrate product value, compete effectively, negotiate contracts, and secure purchase orders. The role requires strong communication, presentation, negotiation, technical, CRM, and strategic selling skills, preferably within UCaaS, CCaaS, telecommunications, or customer experience technologies.

Provide first-line global IT support for hardware, OS (Windows/macOS), networking, and endpoint issues; manage ticketing, onboarding, asset tracking, documentation, and participate in IT projects and security/compliance activities to ensure high user productivity and SLA adherence.

Lead GTM analytics for Sales, Marketing, and Customer Success by owning KPIs, building and maintaining BI dashboards, and conducting ad-hoc deep-dive analyses. Act as Salesforce data subject-matter expert, develop and optimize SQL ETL scripts, and produce reliable reports for executives and frontline users. Translate complex data into actionable insights to drive revenue and retention decisions.

Lead design and implementation of LLM/Generative AI solutions, integrating models into production via APIs and microservices. Develop, evaluate, and benchmark NLP and ML systems; build scalable full-stack applications using NodeJS, React, Postgres, AWS, Docker/Kubernetes. Ensure model trustworthiness, monitor performance, and apply prompt engineering, RAG, and fine-tuning techniques.

The role involves achieving sales quotas, developing strategic plans, consulting with clients, participating in complex sales processes, and leveraging CRM tools to drive revenue.

Lead and mentor a distributed engineering team to deliver cloud-native, SaaS customer experience software. Provide hands-on technical leadership in architecture and design, drive delivery and technical quality, partner with cross-functional stakeholders, recruit and develop talent, and foster a culture of ownership, collaboration, and continuous improvement.

As an Account Executive, you will manage the entire sales process aimed at acquiring new business, engaging senior decision-makers, and driving revenue growth through strategic sales planning.

The AI Product Manager will define product strategy and roadmap for AI-driven testing and assurance, focusing on customer interactions and performance optimization.