The Sr. Customer Success Manager will build relationships with enterprise customers, ensuring they maximize value from Cyara's solutions while managing renewals, pain points, and opportunities for growth.

The Associate Customer Success Manager will build relationships with enterprise customers, ensuring they derive value from Cyara's solutions, manage customer journeys, and deliver insights for improvement and growth.

As a Sales Development Representative at Cyara, you'll engage in outbound prospecting, qualify leads, communicate product value, and facilitate the sales transition process.

Own and operate Cyara demo and POC environments end-to-end: deploy, maintain, and secure environments; manage telephony/CCaaS integrations; support CI/CD and automation; build tailored demos and POCs; collaborate with Sales, Product, and Engineering to validate features and ensure environment hygiene and performance.

Partner with Sales and Customer Success to quantify business impact of Cyara's platform. Build ROI/TCO analyses, extract and interpret usage and operational metrics, run value discovery workshops, present financial justifications to executives, and develop scalable dashboards and tools to drive adoption, renewals, and revenue growth.

Design and implement core voice features using C++, optimize backend systems, and troubleshoot network issues for VoIP testing.

The role involves achieving sales quotas, developing strategic plans, consulting with clients, participating in complex sales processes, and leveraging CRM tools to drive revenue.

As a Monitoring Support Specialist, you'll monitor automated tests, investigate failures, escalate issues, and ensure the reliability of Cyara's services while maintaining customer communication.

The Sr. AI Engineer will develop and integrate AI/ML solutions, focusing on generative AI and NLP, while ensuring model performance and trustworthiness.

The role involves defining user experiences, creating wireframes, conducting user testing, and collaborating with cross-functional teams to enhance UX in Cyara's platform.

Design and maintain scalable front-end applications using React, TypeScript, and GraphQL, ensuring secure user experiences and collaborating with product teams.

The Account Executive will develop sales plans, manage quotas, execute campaigns, articulate Cyara's value, and negotiate contracts to secure high-value deals.

Lead and mentor a team of engineers, providing technical guidance and ensuring the delivery of high-quality software solutions while aligning team goals with company objectives.

As an Account Executive, you will manage the entire sales process aimed at acquiring new business, engaging senior decision-makers, and driving revenue growth through strategic sales planning.

The Data Platform Engineer operates and monitors the Airbyte-based data ingestion platform on Kubernetes, ensuring reliable data syncs and managing AWS resources, while designing Python monitoring systems.

Design, build and maintain backend API for various functionalities, integrate and maintain AI/ML models focused on audio quality, with a strong emphasis on Python and database management.

The Director of Product at Cyara leads the strategy and execution of CX assurance products, focusing on contact centers and AI systems, while translating customer needs into scalable solutions.

As a Support Engineer at Cyara, you'll provide technical support, manage customer relations, troubleshoot issues, and maintain product expertise to ensure customer success with the Cyara Platform.

As a VOIP Support Engineer, you will resolve telecommunications issues, manage vendor relationships, and influence customer strategies while collaborating with cross-functional teams and improving platform features.

Design and develop microservices and APIs, optimize backend systems, work with databases, collaborate with teams, and ensure security and scalability.