Teams at Customer Analytics International

Support Engagement Manager on customer operations and sales improvement projects: project planning, client engagement, data analysis using Excel and generative AI, creating PowerPoint deliverables, conducting research, and collaborating with teams to deliver recommendations.

Support engagement managers on customer service and sales improvement projects: perform data analysis and Excel modeling, create PowerPoint deliverables, engage with clients, run workshops, leverage generative AI to accelerate insights, and contribute to research and knowledge development.

Design, build, and scale a global voice and automation AI platform: implement STT/TTS and telephony stacks, integrate and optimize LLM APIs and RAG pipelines, create production-grade LLM orchestration and enterprise automation workflows, and support international deployment and delivery.