Jobs at Custom Goods

Supervises daily warehouse operations, including receiving, storage, picking, inventory, transloading, loading, and shipping. Assigns work, manages schedules, coordinates carriers and staffing agencies, monitors performance, leads safety meetings, maintains inventory integrity, and ensures safe equipment use and facility operations. Requires a high school diploma or GED and three years of warehouse supervisory or lead experience.

Manages large-scale, multifunctional logistics and corporate projects from scoping through completion. Responsibilities include creating project plans, coordinating teams and stakeholders, tracking timelines and budgets, managing vendors, mitigating risks, supporting facility launches and customer onboarding, and reporting progress. The role requires logistics or 3PL experience, project leadership, change management, resource coordination, and travel for implementation and startup support.

Supports import and warehouse operations by processing customer orders and receipts, entering data into warehouse management systems, tracking inventory and shipments, communicating with customers and carriers, preparing shipping and billing documents, maintaining account records, and completing reports, spreadsheets, and charge-code entries.

Leads customer service and daily operations across designated branches, including technical support, onboarding, order delivery, warehousing, staffing, capacity planning, and customer escalations. Tracks customer health, retention, KPIs, forecasting, and operational performance. Manages projects, vendors, training, change management, resource allocation, and reporting while partnering with leadership and customer service teams to improve onboarding, reduce churn, and identify upsell opportunities.