Jobs at Cubic³

Maintain and improve the reliability of an IoT and automotive software platform. Diagnose escalated issues, monitor performance with APM tools, coordinate critical incident resolution, perform root-cause analysis, and implement long-term fixes. Collaborate with development, product, DevOps, and support teams; contribute to monitoring, documentation, post-incident reviews, and continuous improvement. Mentor engineers and use full-stack development, SQL, Azure, and database troubleshooting skills to resolve complex software problems.

Provides Level 2 technical support for applications and systems, coordinating with development, testing, engineering, and customer support teams. Responsibilities include troubleshooting, root cause analysis, application monitoring, production support, release and deployment assistance, documentation, reporting, and performance optimization. The role also supports small to medium projects and resolves medium- to high-complexity issues while maintaining strong customer and cross-functional relationships.

Leads 15 technical support and operations engineers across platform operations, network operations, and change management. Owns service performance, major incident escalation, root cause analysis, capacity planning, vendor and network partner management, and operational process maturity. Partners with Engineering and Product to improve service supportability, tooling, monitoring, diagnostics, and automation. Manages team leads, hiring, performance, development, and distributed regional coverage while ensuring reliable global connectivity platform operations.

Lead group financial strategy, reporting and treasury for an international, scaling SaaS/connected-mobility business. Strengthen financial systems and controls, manage tax, transfer pricing and entity structuring, lead M&A diligence and integration, support funding and investor relations, and build a high-performing finance team to prepare the group for public/parent-company reporting.