Teams at CTI Consulting

Manage and coordinate Windows, Linux, virtualization, server, storage, hypervisor, and hardware infrastructure. Drive automation, observability, security compliance, patching, stability, incident management, and change execution. Troubleshoot operating system, hardware, storage, and performance issues while supporting critical operations. Collaborate with global engineering teams, vendors, and application groups, contribute to operational metrics, and implement process improvements and self-healing infrastructure.

Designs, supports, and enhances relational database management systems for business applications. Consults with application owners, translates business requirements into database solutions, evaluates vendors and technologies, leads complex enhancements and production problem resolution, coordinates testing, manages project tasks, ensures regulatory and internal control compliance, and mentors less experienced staff. Provides technical guidance on performance, reliability, risk mitigation, and RDBMS strategy across multiple concurrent initiatives.

Owns and administers the Blue Prism platform, including upgrades, patches, configuration, Control Room operations, bot execution, and production support. Develops and enhances automation processes, troubleshoots incidents, performs root-cause analysis, and implements permanent fixes. Leads and mentors RPA resources, manages workload and automation backlogs, partners with stakeholders, builds ABBYY-enabled solutions, and maintains technical documentation.