Teams at CSC e-Governance Services India Limited

Manages area loan and EMI business operations, including budgeting, target allocation, monitoring, achievement, team supervision, commission management, MIS, and project data. Coordinates with bank management and state teams, supports product integration and training, maintains project-level databases, oversees IT infrastructure, and monitors project schedules. Requires periodic state travel for reviews, training, liaison activities, and other business needs.

Leads a travel operations support team handling air, rail, bus, hotel, and forex services. Oversees bookings, reissuances, cancellations, fare checks, customer escalations, SLA compliance, team performance, reporting, and operational targets. Coordinates with stakeholders, ensures service quality and regulatory compliance, and drives process improvements in a 24/7 shift environment.

Provides technical and operational support for financial inclusion banking platforms and field devices. Responsibilities include troubleshooting banking applications, installing and configuring RD, biometric, MATM, and passbook devices, resolving connectivity and login issues, monitoring uptime, tracking technical tickets, coordinating with banks and technology teams, and supporting daily banking operations.