Jobs at Crown Castle

Processes customer orders accurately and efficiently across business lines, reviews customer-provided documents and system discrepancies, resolves issues, supports partners with order statuses, and collaborates with internal departments to improve order intake and sales execution. The role requires strong organization, communication, critical thinking, customer service, attention to detail, and the ability to manage multiple projects and train peers.

Connects HR stakeholders with IT delivery teams to define requirements, develop business cases, document user stories and test cases, facilitate user acceptance testing, coordinate rollouts, and assess post-implementation outcomes. Supports HR systems and processes spanning employee data, payroll, compensation, and talent management while managing complex Agile projects and cross-functional workstreams.

Leads FP&A and operational finance for Customer Implementation and Tower Services. Responsibilities include forecasting, long-range planning, financial modeling, variance and profitability analysis, pricing support, KPI development, executive reporting, and Power BI dashboard collaboration. Partners with operations, commercial, accounting, sales, business intelligence, and senior leadership to identify risks, improve performance, and support revenue growth and strategic decisions.

Develops and executes sales strategies for Federal, State, and Local Government opportunities. Identifies and captures opportunities through government procurement channels, manages complex sales cycles from lead generation through post-award transition, builds relationships with government decision-makers and partners, develops proposals, negotiates deals, and achieves revenue targets. The role requires telecom sales expertise, government contracting knowledge, CRM-based funnel management, and frequent customer travel.

Leads technical strategy and hands-on delivery across data platforms, engineering, analytics, AI, machine learning, governance, and automation. Manages roadmaps, backlogs, technical programs, and internal data and AI products while coordinating teams, vendors, and stakeholders. Develops prototypes, analyses, integrations, dashboards, and automations; evaluates technical risks and performance; builds business cases; tracks KPIs and value realization; and supports budgets, investments, planning, and strategic priorities for the Data and AI organization.

Partners with stakeholders to gather requirements and deliver Salesforce and SiteTracker solutions. Configures platform objects, workflows, permissions, automation, and integrations; develops Apex, Lightning Web Components, Visualforce, and SOQL solutions. Supports solution design, testing, deployment, production troubleshooting, root-cause analysis, and continuous platform improvement while collaborating with Business, QA, and Development teams.

Leads enterprise software testing and quality engineering across the application lifecycle. Develops QA standards, governance, test strategies, and automation programs; oversees functional, integration, regression, performance, API, and user acceptance testing. Manages defects, release readiness, quality metrics, vendors, and distributed QA resources. Partners with business, product, development, and operations teams to embed quality into Agile and DevOps practices while mentoring testing professionals and driving continuous improvement.

Build and lead Crown Castle’s Data and AI Governance Engineering capability. Establish governance, data quality, metadata, lineage, access, observability, and AI governance strategies while automating controls and workflows across Databricks and the broader data ecosystem. Remain hands-on with prototyping, testing, troubleshooting, and reusable engineering patterns. Partner with technical, legal, security, risk, audit, architecture, and business teams to improve data trust, accountability, discoverability, and responsible AI adoption.

Ten-week internship supporting business operations, process improvement, project initiatives, stakeholder collaboration, and performance enhancement. Interns analyze data using Excel, develop recommendations, improve workflows, learn project and program management, and participate in cross-functional programming and a capstone project. The role requires full-time summer availability, hybrid work, and relocation to Canonsburg, Pennsylvania, or Houston, Texas.

Ten-week finance internship providing hands-on experience in financial analysis, budgeting, forecasting, modeling, reporting, and AI-enabled tools. Interns apply financial insights to business problems, communicate recommendations, collaborate cross-functionally, and complete a capstone project. The role requires full-time availability, relocation to Canonsburg, Pennsylvania or Houston, Texas, and hybrid in-office work Monday through Thursday.

Ten-week summer internship focused on analytics and business transformation. Interns will analyze data, create insights and recommendations, support process improvement, explore AI-enabled tools, and contribute to data-driven decision-making. The role includes cross-functional collaboration, professional development, and a capstone project. Interns must work full-time in a hybrid setting and relocate to Canonsburg, Pennsylvania, or Houston, Texas.